AM Banquet Server

hriproperties; Indiana (PA); On-site; USD 22,000 - 32,000; Full time

Job summary

HRI Hospitality is seeking dining room and banquet staff to deliver warm welcomes and impeccable service across breakfast, lunch, and dinner. You will oversee setup, assist with functions, and contribute to cost control in a dynamic hotel environment.

Strong English communication, a high school diploma, and knowledge of food and beverage are expected. This full-time role offers growth opportunities within a vibrant hotel setting.

Qualifications

• Rounds of essential guest service and beverage knowledge.
• Proficient communication and team collaboration.
• Ability to train new staff and manage service standards.

Responsibilities

• Provide exceptional guest service and daily duties per standards.
• Prepare rooms and tables for meals and ensure proper setup.
• Assist Banquet Captain, F&B Manager, and Executive Chef with prep needs.
• Serve breakfast, lunch or dinner as required.
• Oversee dining room service and banquet setup in a timely manner.
• Train new employees in service and guest relations.

Skills

Guest service

Food & Beverage knowledge

Communication

Teamwork

Training

English proficiency

Education

High school diploma

Alcohol Awareness Certificate

Job description

At HRI Hospitality, we offer a unique perspective on hotel ownership and management.

We’re here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level.

We are looking for people to join our team that share in the passion for warm welcomes and creating an unforgettable experience for our guests. With a wide array of brands in exciting locations, HRI Hospitality is the destination to set course for growing your career!

JOB DUTIES

Provide exceptional guest service and carries out daily duties in accordance Standards

• Prepare rooms and tables for breakfast, lunch or dinner and rooms are set (table, linen, silverware, glassware, food area) Standards.
• Assists the Banquet Captain, Food & Beverage Manager, Director of F&B and/or Executive Chef with any preparation needs
• Serves guest breakfast, lunch or dinner as required
• Make sure the soup ladles, tossed salads, portions pies and desserts, coffee is brewed and performs other service as determined by functions size and guest requirements Assists the Food and Beverage Manager with supervising banquets and functions within the hotel.
• Oversee all dining room service. Ensure that the set-up of the banquet function is completed in a timely manner and team members are assigned to their designated areas.
• Ensures that meeting rooms are clean and maintained.
• Trains new employees in service, banquet, and guest service skills
• Take responsibility for the well‑being of the department, including and food and labor costs
• Maintain interdepartmental relations with the kitchen, sales, and housekeeping departments ensuring all requirements are met.
• Consults with the Food and Beverage Manager, Executive Chef and / or Director of Food and Beverage on items such as serving arrangements and additional employees and equipment needed so that the pertinent information is relayed about service, hotel activities, and performance for excellence standards.
• Supervise and assist in the cleaning and resetting of banquet room(s); supervise and perform all assigned side work to include replenishing condiments and restocking banquet shelves with supplies.
• Greet, host and respond to requests in a friendly and courteous manner

MINIMUM REQUIREMENTS

• High school graduate or equivalent
• Ability to write routine reports and correspondence
• Complete knowledge of food and beverage preparations, service standards, and service etiquette
• Knowledge of the appropriate table settings and flatware
• Ability to read, speak, listen, and comprehend the English language in order to communicate effectively to team members, understand reports and related correspondence, and accurately perform all essential job functions
• Ability to comprehend and apply written product‑labeling instructions to enable the safe application of products and processes within the hotel
• Ability to remember, recite, and promote the variety of menu items
• Ability to perform essential functions in outside conditions while being exposed to the elements
• Ability to adjust quickly to changing conditions in the restaurant, room service and banquet functions
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited principles exist
• Ability to interpret a variety of instructions furnished in written, oral diagram, or schedule form Alcohol Awareness Certificate

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.