Banquet Server

hriproperties; Houston (TX); On-site; USD 17,000 - 25,000; Part time

Job summary

HRI Hospitality in Houston is seeking a Banquet Server to ensure outstanding guest service and high-quality food delivery for events and functions. You will arrive on time in uniform, assist with setup, and deliver meals with knowledge of the menu to guests.

This role requires clear English communication, a strong customer-service mindset, and the ability to work extended hours, including weekends and holidays, in a fast-paced team setting.

Qualifications

• Experience in a banquet or hospitality setting is preferred.
• Ability to communicate clearly with guests and team members.
• Strong customer-service orientation and professional demeanor.

Responsibilities

• Arrive at scheduled start time in appropriate uniform and ready for work.
• Assist with setting banquet tables to meet function specifications.
• Deliver and serve food and beverages, including plated meals and condiments.
• Be familiar with menu offerings to provide accurate information on ingredients.
• Ensure guest satisfaction and respond to requests in a friendly, timely manner.
• Remove china, glassware, silverware, etc. from tables and return to stewarding area.
• Assist team members to accomplish tasks and maintain positive working relationships.
• Assist with side work and restocking banquet supplies.

Skills

Guest service

Teamwork

English communication

Attention to detail

Education

High school diploma or equivalent

Job description

At HRI Hospitality, we offer a unique perspective on hotel ownership and management.

We’re here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level.

We are looking for people to join our team that share in the passion for warm welcomes and creating an unforgettable experience for our guests. With a wide array of brands in exciting locations, HRI Hospitality is the destination to set course for growing your career!

JOB SUMMARY

The Banquet Server is responsible for providing outstanding guest service by ensuring high quality of food delivery and guest experience.

JOB DUTIES

• Arrive at scheduled start time in appropriate uniform and ready for work.
• Assist with setting banquet tables to meet function specifications.
• Deliver and serve food and beverages, including plated meals condiments and accompaniments.
• Be familiar with menu offerings in order to accurately provide information related to its ingredients and preparations.
• Ensure guest satisfaction throughout the meal service and respond to all requests in a friendly, timely and efficient manner.
• Remove china, glassware, silverware, etc. from tables at the conclusion of the meal period and deliver to the stewarding area.
• Assist team members when needed to accomplish all assigned tasks each day and maintain positive working relationships.
• Assist with side work including cleaning, replenishing condiments and restocking banquet shelves with supplies.
• Watch for safety hazards and report them immediately to your Supervisor/Manager.
• Maintain control of keys issued and return them at the end of each shift.
• Attend all mandatory Department and Hotel meetings.
• Complete all required training within timeframe allotted.
• Act in accordance with fire, health and safety regulations and follow the correct procedures as required.
• Perform other duties as directed, developed or assigned.
• Support environmental commitments by acquiring the knowledge, skills and values to be a leader in the global goal of “greening” the hospitality industry.

MINIMUM REQUIREMENTS

• Minimum 18 years of age
• High school graduate or equivalent
• Must meet grooming standards
• Able to work as part of a team
• Able to work with little or no supervision
• Previous hotel/resort experience (preferred)
• Able to prioritize, organize and follow-up
• Strong attention to detail and able to make concise decisions
• Able to effectively communicate in English, in both written and verbal forms
• Able to demonstrate high energy, and strong enthusiasm for customer service
• Able to work on your feet for extended periods of time
• Able to lift and carry up to 25 pounds
• Willingness to work varied shifts, including weekends and holidays

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.