Alumni Relations Assistant, Clubs and Shared Interest Groups

Harvard University; Cambridge (MA); On-site; USD 52,000 - 72,000; Full time

Job summary

Harvard University is seeking an Administrative Assistant to join the Alumni Clubs and Shared Interest Groups (SIGs) team within Alumni Affairs and Development. This full-time, non-exempt role serves as a key administrator and primary alumni contact, delivering excellent service while handling multiple priorities with accuracy and professionalism.

The successful candidate will support meetings, program logistics, and partner coordination, contributing to a dynamic, university-wide community.

Qualifications

• Administrative professional with strong attention to detail.
• Excellent customer service and alumni interaction skills.
• Highly organized with proactive approach to supporting team needs.

Responsibilities

• Assist with in-person, virtual, and hybrid meetings; coordinate logistics like room reservations and tech setup.
• Support the Assistant Director with program execution, partner meetings, notes, and tracking for SIG programming.

Job description

003727SR

School/Unit Harvard University Central Administration

Department Alumni Affairs and Development

Job Function General Administration

Location Cambridge

Job Type Full-time

Salary Grade 053

FLSA Status Non-exempt

Union 55 - Hvd Union Cler & Tech Workers

Term Appointment No

Company Description

By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.

Why join Harvard University Central Administration?

Harvard University's Central Administration (CADM) is a 5,000+ employee organization that supports the university's overall excellence by understanding and serving the needs of its schools, students, faculty, staff, alumni, and surrounding communities. Through dynamic and collaborative partnerships, CADM provides high-quality and efficient services to the schools to help them achieve their goals.

Alumni Affairs and Development is a dedicated team supporting Harvard's advancement activity through front-line fundraising, alumni and volunteer engagement, technology, prospect management and research, business process, events, communications, and many other areas.

AA&D is comprised of the Faculty of Arts and Sciences (FAS) Development, Advancement Communications, Events & Donor Relations (ACEDR), University Development and Advancement Solutions (UDAS), the Harvard Alumni Association (HAA), and Office of Talent, Administration and Policy (OTAP).

The Harvard Alumni Association (HAA) is the University-wide alumni association for Harvard University. It is also the home to the Harvard College and Radcliffe College alumni/ae association and the staff that support them. In its University-wide capacity, the HAA serves alumni of all eleven schools at Harvard in a manner supportive of and complementary to the work of the individual school alumni offices. Harvard University alumni span the globe at nearly 400,000 strong more than 327,000 are in the USA, with 204 international countries represented.

Job Description

The Harvard Alumni Association seeks an administrative professional to join the fast-paced and dynamic Alumni Clubs and Shared Interest Groups (SIGs) team of ten. This full-time, non-exempt position serves as a key administrator reporting to the assistant director of Clubs and SIGs and supporting the work of the larger Clubs and SIGs team. As the general point of alumni contact for the team, the alumni relations assistant (ARA) delivers excellent customer service to alumni and volunteer inquiries. The ARA engages frequently with internal and external constituents always representing the HAA in a professional manner. The candidate will have strong attention to detail and accuracy, is highly organized, and takes a proactive approach to supporting and anticipating the needs of the team. The candidate is thoughtful when corresponding with alumni volunteers to understand the full scope of their inquiry and provide the resources to address their needs. The successful candidate is comfortable operating in an environment of multiple and sometimes conflicting priorities, necessitating flexibility and good judgment in prioritizing deliverables.

Job-Specific Responsibilities:

Project Support (25%)

• Assists with in-person, virtual, and hybrid meetings, coordinating logistics such as room reservations and technology.
• Supports the Assistant Director with program execution, meetings with partners, meeting notes, and:
  • Tracking and communications for SIG programming (e.g., SIG Meetups and SIG Showcase).
  • Supporting the Summer Community Service Fellowship program through registration tracking, student applications and fellowship invoices.
  • Aiding with the Speakers Bureau program through catalog and request form updates, submission tracking, Club outreach, and faculty speaker briefing memos.
• With support from the assistant director, the ARA runs the Harvard Prize Book program in collaboration with campus partners at The Harvard