Alumni Engagement & Retention Specialist

Goodwill of the Olympics & Rainier Region; Tacoma (WA); Presencial; USD 28 000 - 33 000; Tempo integral

Resumo da oferta

Goodwill of the Olympics & Rainier Region is seeking an Alumni Specialist to support program graduates after job placement, maintain relationships, and connect alumni with education, training, and career opportunities. You will collaborate with Career Navigators, employers, and community partners to ensure ongoing engagement and access to resources that support long-term employment success.

This role emphasizes anti-racism, equity, and inclusion, ensuring equitable access to opportunities and

Responsabilidades

• Provide ongoing follow-up and support to participants after job placement.
• Monitor participant progress, employment stability, and workplace satisfaction.
• Develop and implement strategies to reconnect with disengaged participants and alumni.
• Support re-engagement in Goodwill services when participants experience employment challenges or barriers to retention.
• Facilitate participant access to community resources, supportive services, education, and training programs.
• Coordinate with Career Navigators, case management, and workforce development teams to deliver comprehensive, individualized participant support.
• Promote a participant-centered approach focused on long-term employment success and career growth.
• Conduct regular participant check-ins at designated retention milestones.
• Collaborate with employers to monitor participant retention and performance, identify workplace success factors, and collect feedback to support ongoing participant development.
• Support the resolution of workplace concerns when appropriate and consistent with program guidelines.
• Partner with training teams to share participant retention feedback and identify opportunities for program improvement.
• Partner with Business Development staff to address retention challenges and improve employment outcomes.
• Monitor and track alumni employment outcomes, including retention, wage progression, career advancement, and engagement metrics.
• Maintain data quality and prepare reports to support grant, contract, and program performance requirements, identifying and escalating trends or concerns that may impact retention outcomes.
• Contribute to continuous improvement initiatives by identifying employer trends and opportunities to enhance equitable access, participant preparation, retention, career advancement, and overall success
• Facilitate career development workshops and alumni-focused employment readiness activities.
• Guide alumni in achieving career advancement goals through access to employment opportunities, career pathways, workforce services, credential attainment, apprenticeships, and advanced training programs.
• Collaborate with the Business Development team to expand alumni access to employer-sponsored advancement opportunities and promote continuous learning and professional growth.

Descrição da oferta de emprego

Goodwill of the Olympics & Rainier Region is seeking an Alumni Specialist to support program graduates after job placement, maintain relationships, and connect alumni with education, training, and career opportunities. You will collaborate with Career Navigators, employers, and community partners to ensure ongoing engagement and access to resources that support long-term employment success.

This role emphasizes anti-racism, equity, and inclusion, ensuring equitable access to opportunities and