Alumni Engagement & Recovery Programs Specialist

Avenues Recovery Center; Cambridge (MD); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401K with employer match

Medical Insurance

Dental

Vision

Life Insurance

Employee Assistance Program

Long-Term Disability

Flexible Spending Account (FSA)

Dependent Care FSA

Job summary

Avenues Recovery Center is seeking an Alumni Program Manager to oversee our alumni network across the Eastern Shore residential facility. You will manage follow-ups, resources, and programming, coordinating with clinical staff to support client transitions.

The role emphasizes compassionate communication, confidentiality, and proactive engagement with alumni through calls, meetings and events. Strong Salesforce reporting and office skills are recommended.

Qualifications

• Must have strong interpersonal and communication abilities.
• Ability to maintain confidentiality and boundaries.
• Preferred experience in substance use/recovery settings is a plus.

Responsibilities

• Manage all aspects of Alumni Program (Follow-up, resources, programming).
• Engage with alumni through calls, meetings and events.
• Conduct alumni follow-up calls within established timelines.
• Maintain consistent Salesforce reporting for alumni data.
• Coordinate with Clinical Director to connect alumni with clinical resources.
• Oversee alumni social media pages and engagement.

Skills

Interpersonal skills

Communication skills

Observational skills

Confidentiality

Education

High School Diploma/GED preferred

Tools

Salesforce

Job description

Avenues Recovery Center is seeking an Alumni Program Manager to oversee our alumni network across the Eastern Shore residential facility. You will manage follow-ups, resources, and programming, coordinating with clinical staff to support client transitions.

The role emphasizes compassionate communication, confidentiality, and proactive engagement with alumni through calls, meetings and events. Strong Salesforce reporting and office skills are recommended.