Recovery Alumni Coordinator

avenuesrecovery; Indianapolis (IN); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

401K match

Medical Insurance

Dental

Vision

Accident insurance

Critical Illness insurance

Hospital Indemnity

Job summary

Avenues Recovery Center is a nationwide network of drug and alcohol rehab centers with multiple locations. We are looking for an Alumni Program Lead to manage the alumni network, engage with graduates, and maintain Salesforce reporting to track outcomes and engagement.

The role emphasizes confidentiality, strong communication, and building meaningful connections with alumni to support ongoing recovery and resource access.

Qualifications

• High School Diploma/GED preferred.
• Substance use/recovery experience strongly preferred.
• If in recovery, min. 1 year period of sustained sobriety required.
• Excellent interpersonal, observation, and communication skills.
• Warm, engaging and dynamic personality; dignified character.
• Ability to maintain absolute confidentiality and firm boundaries.

Responsibilities

• Manage all aspects of Alumni Program (Follow-up, resources, programming).
• Engage with alumni in a personal, meaningful way through calls, meetings and events.
• Conduct alumni follow-up calls, following established timeline.
• Maintain consistent and accurate Salesforce reporting.
• Connect alumni with clinical support and resources, in collaboration with Clinical Director.
• Oversee all alumni Social Media pages, maintaining consistent activity and engagement.

Skills

Interpersonal skills

Communication

Observational skills

Confidentiality

Warm personality

Education

High School Diploma

Job description

Who We Are

Avenues Recovery Center is a nationwide network of drug and alcohol rehab centers with Eighteen locations across seven states. We offer highly individualized treatment in a clean, modern, comfortable setting, spanning every level of care, including detox, residential, PHP, IOP, and outpatient services. The secret to our success is our people - merged with a premier clinical program, it's allowed us to transform the lives of thousands of people to date. If you're passionate about recovery and want to impact others in a meaningful way - we warmly invite you to join our growing family!

What You'll Do

• Manage all aspects of Alumni Program (Follow - up, resources, programming etc.)
• Engage with alumni in a personal, meaningful way through calls, meetings and events
• Conduct alumni follow-up calls, following established timeline
• Maintain consistent and accurate Salesforce reporting
• Connect alumni with clinical support and resources, in collaboration with Clinical Director
• Oversee all alumni Social Media pages, maintaining consistent activity and engagement

What We're Looking For

• High School Diploma/ GED preferred
• Substance use/recovery experience strongly preferred
• If in recovery, min. 1 year period of sustained sobriety required
• Excellent interpersonal, observation, and communication skills
• Warm, engaging and dynamic personality; dignified character
• Ability to maintain absolute confidentiality and firm boundaries

Why Join Us?

Avenues features a rich, enjoyable workplace culture where each employee is valued and greatness is pursued. We support our employees unconditionally, and work to provide them with every resource they need to excel! Aside from generous PTO and compensation, when you join the Avenues family you'll be eligible for the following benefits package:

• 401K with employer match
• Medical Insurance
• Dental
• Vision
• Accident
• Critical Illness
• Hospital Indemnity
• Voluntary Short-Term Disability
• Voluntary Long -Term Disability
• Employer-Paid Life and AD&D
• LifeTime Benefit Term Insurance with Long Term Care
• Legal Coverage
• Pet Insurance
• Identity Theft Protection
• Employer-Paid Employee Assistance Program
• Flexible Spending Account (FSA) - Medical
• Dependent Care FSA (DCF)
• Eligible for HRSA STAR federal student loan repayment