Recovery Alumni Coordinator

Avenues Recovery Center; Cambridge (MD); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401K with employer match

Medical Insurance

Dental

Vision

Life Insurance

Employee Assistance Program

Long-Term Disability

Flexible Spending Account (FSA)

Dependent Care FSA

Job summary

Avenues Recovery Center is seeking an Alumni Program Manager to oversee our alumni network across the Eastern Shore residential facility. You will manage follow-ups, resources, and programming, coordinating with clinical staff to support client transitions.

The role emphasizes compassionate communication, confidentiality, and proactive engagement with alumni through calls, meetings and events. Strong Salesforce reporting and office skills are recommended.

Qualifications

• Must have strong interpersonal and communication abilities.
• Ability to maintain confidentiality and boundaries.
• Preferred experience in substance use/recovery settings is a plus.

Responsibilities

• Manage all aspects of Alumni Program (Follow-up, resources, programming).
• Engage with alumni through calls, meetings and events.
• Conduct alumni follow-up calls within established timelines.
• Maintain consistent Salesforce reporting for alumni data.
• Coordinate with Clinical Director to connect alumni with clinical resources.
• Oversee alumni social media pages and engagement.

Skills

Interpersonal skills

Communication skills

Observational skills

Confidentiality

Education

High School Diploma/GED preferred

Tools

Salesforce

Job description

Who We Are

Avenues Recovery Center is a nationwide network of drug and alcohol rehab centers with fourteen locations across several states. We offer highly individualized treatment in a clean, modern, comfortable setting, spanning every level of care, including detox, residential, PHP, IOP, and outpatient services. The secret to our success is our people - merged with a premier clinical program, it's allowed us to transform the lives of thousands of people to date. If you're passionate about recovery and want to impact others in a meaningful way - we warmly invite you to join our growing family!

What You'll Do

• Manage all aspects of Alumni Program (Follow - up, resources, programming etc.)
• Engage with alumni in a personal, meaningful way through calls, meetings and events
• Conduct alumni follow-up calls, following established timeline
• Maintain consistent and accurate Salesforce reporting
• Connect alumni with clinical support and resources, in collaboration with Clinical Director
• Oversee all alumni Social Media pages, maintaining consistent activity and engagement

What We're Looking For

• High School Diploma/ GED preferred
• Substance use/recovery experience strongly preferred
• If in recovery, min. 1 year period of sustained sobriety required
• Excellent interpersonal, observation, and communication skills
• Warm, engaging and dynamic personality; dignified character
• Ability to maintain absolute confidentiality and firm boundaries

Where You'll Work

Avenues Recovery Center at Eastern Shore is a 100-bed residential facility which offers inpatient drug and alcohol rehabilitation services. Our expansive building is newly renovated, modern and appealing, offering an array of amenities and a true hotel-like experience. Set on 7.74 acres of picturesque and secluded property, Avenues at Eastern Shore provides the ideal setting for clients to heal, re-connect and re-discover themselves. Our multidisciplinary staff include therapists, clinicians, nurses, nurse practitioners, addictions counselors and behavioral health technicians who are trained in all key therapeutic modalities – and all of whom provide compassionate, dignified and unsurpassed care each day.

Why Join Us?

Avenues features a rich, fulfilling workplace culture where each person is valued and greatness is pursued. We support our employees unconditionally, and work to provide them with every resource they need to excel! Aside from generous PTO and compensation, when you join the Avenues family, you'll be eligible for the following benefits package:

Benefits

• 401K with employer match
• Eligible for HRSA STAR federal student loan repayment
• Medical Insurance
• Dental
• Vision
• Accident
• Critical Illness
• Hospital Indemnity
• Voluntary Short-Term Disability
• Voluntary Long -Term Disability
• Employer-Paid Life and AD&D
• LifeTime Benefit Term Insurance with Long Term Care
• Legal Coverage
• Pet Insurance
• Identity Theft Protection
• Employer-Paid Employee Assistance Program
• Flexible Spending Account (FSA) - Medical
• Dependent Care FSA (DCF)

Join our growing team and discover the magic here at Avenues!