Alumni Engagement Project Assistant (Student)

Middlebury Snowbowl; Middlebury, Northern (VT, KY); Hybrid; USD 17,000 - 24,000; Part time

Job summary

Middlebury Snowbowl is seeking a Level B student to support the Alumni Engagement team with alumni relations and event management. You will handle data entry, registrations, record keeping, and inbox/phone coverage, working closely with program staff to organize archives and procedures for efficiency.

Most shifts are in-person on campus with occasional events; remote work may be offered at the Program Support Manager's discretion.

Qualifications

• Must sign confidentiality and PCI training.
• Proficient with MS Office, especially Teams, Outlook, Word and Excel.
• Experience with CRM software helpful, but not required.
• Experience with G Suite applications including Drive, Docs, Sheets, Slides, and Forms.
• Familiarity with video conferencing software, such as Zoom.
• Creative, resourceful, thoughtful, and proactive.
• Strong leadership skills and a desire to take initiative preferred.
• Experience in a customer service or professional office setting is a plus.
• Solid professional written and verbal communication skills required to effectively interact internally with staff, and with external constituents.
• Must demonstrate a strong commitment and a high level of reliability.
• Must be well organized, detail oriented, articulate, and able to multi-task.
• Able to work independently and as part of a team.
• Broad based knowledge of campus and its departments to answer and direct inquiries.
• Flexible schedule preferred. A minimum number of hours per week is not a guarantee.

Responsibilities

• Support Alumni Engagement team with data entry, updating event registrations, record keeping, and managing alumni inbox and phone coverage.
• Organize and maintain office electronic archives and update procedures for staff efficiency.
• Collaborate with Alumni Engagement team and take direction; report back results in a timely fashion.
• Work in person in the office for most shifts, with occasional on-campus events; remote work may be offered at manager's discretion.
• Must sign confidentiality agreement and complete PCI Compliance training.

Skills

MS Office

G Suite

CRM (optional)

Video conferencing

Communication skills

Organization

Initiative

Customer service

Teamwork

Tools

CRM

Zoom

Job description

Middlebury Snowbowl is seeking a Level B student to support the Alumni Engagement team with alumni relations and event management. You will handle data entry, registrations, record keeping, and inbox/phone coverage, working closely with program staff to organize archives and procedures for efficiency.

Most shifts are in-person on campus with occasional events; remote work may be offered at the Program Support Manager's discretion.