Alumni Engagement & Programs Assistant

Harvard University; Massachusetts; Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Retirement plans

Wellbeing resources

Family support

Tuition assistance

Commuter benefits

Job summary

Harvard University’s Central Administration (CADM) is seeking an Alumni Relations Assistant to join the fast-paced Clubs and SIGs team in Cambridge, MA. This full-time role delivers excellent customer service to alumni and volunteers, handling data management, event support, and communications.

You will coordinate meetings, track program data, prepare memos, update websites, and assist with newsletters and surveys while balancing multiple priorities with meticulous attention to detail.

Qualifications

• At least one year of experience in administrative support roles, program or project support.
• Impeccable attention to detail.
• Strong written, verbal, and interpersonal communication.
• Ability to manage competing deadlines and priorities.
• Willingness to work events/campus activities in Cambridge, MA.

Responsibilities

• Coordinate meetings and logistics for in-person, virtual, and hybrid events.
• Support program execution, meetings with partners, and meeting notes.
• Manage alumni data and respond to inquiries.
• Prepare briefing memos and update event microsites.
• Support newsletters, surveys, and data tracking.
• Provide front-line inbox coverage and policy resources.

Skills

Attention to detail

Written communication

Verbal communication

Interpersonal skills

Problem solving

Customer service

Education

BA/BS degree

Tools

Microsoft Office Suite

Zoom

Job description

Harvard University’s Central Administration (CADM) is seeking an Alumni Relations Assistant to join the fast-paced Clubs and SIGs team in Cambridge, MA. This full-time role delivers excellent customer service to alumni and volunteers, handling data management, event support, and communications.

You will coordinate meetings, track program data, prepare memos, update websites, and assist with newsletters and surveys while balancing multiple priorities with meticulous attention to detail.