Alterations Supervisor: Lead Tailoring & Customer Experience

Bloomingdale's; Massachusetts; On-site; USD 31,000 - 55,000; Full time

Benefits offered by this job

Day-1 Medical, Dental, Vision Benefits

Competitive Pay

Paid Time Off

Flexible Holiday Time-Off & Flexible S

Instant access to earned wages withPay

Enhanced benefits: pet, home & auto保险

401(k) plan options

Bonus earning opportunities

Growth potential opportunities

Employee Discount at Bloomingdale’s &

Job summary

Bloomingdale’s, in Massachusetts, seeks an Alterations Supervisor to lead the in-store alterations process, model high-quality tailoring, and guide the Alterations Team to ensure customers look great and feel confident with their new purchase. Fitting is the final step in closing the sale, so alterations play a key role in our business.

You will oversee production, quality control, and daily workflow for high-volume garments, including both men’s and women’s wear, while mentoring tailors and

Qualifications

• High School Diploma or equivalent required.
• 3-5 years direct experience in alterations or tailoring.
• Strong interpersonal and customer service skills.

Responsibilities

• Create an in-store easy seamless and fun experience through greeting and engaging all customers and providing a genuine and friendly interaction.
• Communicate daily with the workroom team delivering timely feedback to ensure quality standards are met.
• Maintain an efficient workflow within the workroom to produce customers’ alterations according to promise dates, and timely completion of inventory repairs.
• Maintain optimum quality of the work that is equal to or better than the original garment construction to be completed in the workroom.
• Capable of ongoing training and development of the tailors to further enhance and improve their skill levels.
• Ability to use all alterations equipment (pressers, sewing machines, etc.) appropriately and safely.

Skills

Interpersonal skills

Communication

Flexibility

Education

High School Diploma or equivalent

Tools

Sewing machines

Pressers

Job description

Bloomingdale’s, in Massachusetts, seeks an Alterations Supervisor to lead the in-store alterations process, model high-quality tailoring, and guide the Alterations Team to ensure customers look great and feel confident with their new purchase. Fitting is the final step in closing the sale, so alterations play a key role in our business.

You will oversee production, quality control, and daily workflow for high-volume garments, including both men’s and women’s wear, while mentoring tailors and