Alterations Shop Associate

Sophos Designs; Chicago (IL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Group health insurance

PTO

Job summary

Sophos Designs in Chicago is seeking a full-time team member with hands-on customer service and hand sewing. This role involves doing customer fittings, answering phone calls, and arranging appointments by phone and email, while preparing alterations for our sewists.

You will manage the workflow to ensure all ready-to-wear items are completed on time. Hand sewing ability is a must; this is not machine sewing, and no tailoring apprenticeship.

Qualifications

• Must have hand sewing ability.
• Detail oriented with speed and accuracy.
• Experience with fittings and customer interactions is helpful.

Responsibilities

• Do customer fittings.
• Answer phone calls.
• Make appointments via phone and email.
• Prep alterations for sewists.
• Check all ready orders.
• Manage workflow to ensure on-time completion of ready-to-wear items.

Skills

Hand sewing

Customer service

Fittings

Scheduling

Job description

Busy Alterations shop looking for full-time position with customer service and hand sewing. Position Includes:

• Doing Customer Fittings
• Answering Phone Calls
• Making Appointments via Phone and Email
• Prepping Alterations for Sewists
• Checking all ready orders
• Managing workflow to make sure all ready to wear items are complete on time

Willing to train the right person, but experience in fitting/sewing is helpful. Hand sewing ability is a must. This is a very detail oriented job and ability to work quickly and accurately is required. This is not a machine sewing job or a tailoring apprentice position. Looking for someone who is able to handle customer interactions alone and also manage making sure a lot of items are complete each week. This is a job for someone looking for a fast paced environment and wants to keep busy. We are a small team but you must be comfortable working both alone and as a team. This is an in person position.

Schedule:

• Monday 9-6
• Tuesday 9-6
• Wednesday 9-6
• Thursday 9-6
• Friday 9-1

We offer group health insurance as well as PTO. This is not a contract position it is W2.