Alterations Specialist

Benzinger's Clothing Care; New York (NY); On-site; USD 25,000 - 27,000; Full time

Job summary

Benzinger’s Clothing Care is seeking a skilled Alterations Specialist to join our team in New York. This role suits someone with solid sewing experience and a passion for customer care who can contribute to a busy shop and continually refine their craft.

Responsibilities include performing alterations, taking accurate measurements, operating sewing equipment, and providing clear cost estimates while upholding quality and fit.

Qualifications

• Experience with sewing tools and machines, and ability to perform basic to intermediate alterations.
• Strong communication and customer service skills.
• Ability to work independently and efficiently.
• Maintain attention to detail.
• Willingness to learn more advanced techniques and grow into a specialist role.

Responsibilities

• Complete basic to moderately complex repairs and alterations on garments and household items
• Assist with fittings and take accurate measurements
• Operate sewing machines, manual tools, and pressing equipment
• Record and interpret alteration instructions in our system
• Collaborate with customer service staff to ensure client satisfaction
• Provide accurate cost estimates for repairs
• Maintain quality, fit, and proportions in all alterations

Skills

Sewing experience

Customer service

Attention to detail

Independence

Tools

Sewing machines

Job description

Benzinger’s Clothing Care is seeking a skilled and motivated Alterations Specialist to join our team. This role is ideal for someone with solid sewing experience and a passion for customer care who can contribute to a team and wants to keep perfecting their craft.

Compensation: $18.50 - $19.50/hour, based on experience

Schedule: Sewing hours of operation are Monday through Friday, 8:30 AM to 4:00 PM.

We're open to talking about part-time or full-time options!

What You’ll Do:

• Complete basic to moderately complex repairs and alterations on garments and household items
• Assist with fittings and take accurate measurements
• Operate sewing machines, manual tools, and pressing equipment
• Record and interpret alteration instructions in our system
• Collaborate with customer service staff to ensure client satisfaction
• Provide accurate cost estimates for repairs
• Maintain quality, fit, and proportions in all alterations

What We’re Looking For:

• Experience with sewing tools and machines, and ability to perform basic to intermediate alterations
• Strong communication and customer service skills
• Ability to work independently and efficiently
• Maintain attention to detail
• Willingness to learn more advanced techniques and grow into a specialist role

Why Join Us?

At Benzinger’s Clothing Care, we pride ourselves on quality craftsmanship, excellent customer service, and a collaborative team environment. We value skill, dedication, and a passion for bringing garments back to life.

Benzinger’s Clothing Care is an Equal Opportunity Employer.