Alterations Specialist

Benzinger's Clothing Care; Town of Hamburg (NY); On-site; USD 25,000 - 27,000; Full time

Job summary

Benzinger’s Clothing Care in Town of Hamburg is seeking an Alterations Specialist with strong sewing experience and a passion for customer care. The role involves repairs, fittings, sewing operations, and accurately recording instructions to ensure quality and proper fit.

We offer compensation of $18.50–$19.50 per hour, with options for part-time or full-time schedules, Monday–Friday. Join a team that values craftsmanship and excellent customer service.

Qualifications

• Experience with sewing tools and machines, and ability to perform basic to intermediate alterations.
• Strong communication and customer service skills.
• Ability to work independently and efficiently.
• Maintain attention to detail during alterations.
• Willingness to learn advanced techniques and grow into a specialist role.

Responsibilities

• Complete basic to moderately complex repairs and alterations on garments and household items.
• Assist with fittings and take accurate measurements.
• Operate sewing machines, manual tools, and pressing equipment.
• Record and interpret alteration instructions in our system.
• Collaborate with customer service staff to ensure client satisfaction.
• Provide accurate cost estimates for repairs.
• Maintain quality, fit, and proportions in all alterations.

Skills

Sewing tools

Customer service

Independent work

Attention to detail

Willingness to learn

Job description

Benzinger’s Clothing Care is seeking a skilled and motivated Alterations Specialist to join our team. This role is ideal for someone with solid sewing experience and a passion for customer care who can contribute to a team and wants to keep perfecting their craft.

Compensation: $18.50 - $19.50/hour, based on experience

Schedule: Sewing hours of operation are Monday through Friday, 8:30 AM to 4:00 PM.

We're open to talking about part-time or full-time options!

What You’ll Do:

• Complete basic to moderately complex repairs and alterations on garments and household items
• Assist with fittings and take accurate measurements
• Operate sewing machines, manual tools, and pressing equipment
• Record and interpret alteration instructions in our system
• Collaborate with customer service staff to ensure client satisfaction
• Provide accurate cost estimates for repairs
• Maintain quality, fit, and proportions in all alterations

What We’re Looking For:

• Experience with sewing tools and machines, and ability to perform basic to intermediate alterations
• Strong communication and customer service skills
• Ability to work independently and efficiently
• Maintain attention to detail
• Willingness to learn more advanced techniques and grow into a specialist role

Why Join Us?

At Benzinger’s Clothing Care, we pride ourselves on quality craftsmanship, excellent customer service, and a collaborative team environment. We value skill, dedication, and a passion for bringing garments back to life.

Benzinger’s Clothing Care is an Equal Opportunity Employer.