Alterations Associate - Century City

brobstongroup.com - Jobboard; Los Angeles (CA); On-site; USD 40,000 - 55,000; Full time

Job summary

brobstongroup.com - Jobboard is looking for a skilled tailor to provide alterations and custom fitting services. You will work in a dynamic department store environment, ensuring that customer garments are fitted perfectly and are of high quality.

The ideal candidate will have 2+ years of experience in tailoring and excellent customer service skills. Proficiency with industrial sewing machines and attention to detail are essential. Join our team to provide exceptional service and craftsmanship.

Qualifications

• 2+ years of experience in alterations, tailoring, or a related sewing role.
• Proficiency with industrial sewing machines and pressing equipment.
• Strong customer service and communication skills with a focus on fit and finish.

Responsibilities

• Perform garment alterations, repairs, and custom fittings.
• Measure customers accurately and recommend appropriate alteration solutions.
• Maintain workshop equipment and tools, and document alterations.

Skills

Industrial sewing machine proficiency

Customer service skills

Attention to detail

Hand-stitching techniques

Job description

Summary

Provide professional alterations and tailoring services for customers in a busy department store environment. Work directly with clients to assess fit, recommend alterations, and complete high-quality repairs and customizations. Ensure timely turnaround and maintain standards of workmanship and presentation.

Responsibilities

• Perform garment alterations, repairs, and custom fittings using industrial sewing machines and hand-sewing techniques.
• Measure customers accurately and recommend appropriate alteration solutions.
• Maintain workshop equipment, tools, and an organized workspace.
• Document alterations, track orders, and communicate timelines to customers and sales team members.
• Collaborate with sales associates to coordinate fittings and pickups and ensure excellent customer service.

Requirements

• 2+ years of experience in alterations, tailoring, or a related sewing role.
• Proficiency with industrial sewing machines, pressing equipment, and hand-stitching techniques.
• Strong customer service and communication skills with a focus on fit and finish.
• Excellent attention to detail and the ability to manage multiple alteration orders and deadlines.
• Availability to work a retail schedule, including weekends and peak seasons.