Alterations CSR: Weekend Shifts, Early Pay, Team Bonus

David's Bridal; Eau Claire (WI); Presencial; USD 18.000 - 22.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Team bonus

Get paid early

Team discount

Vision care

401K program

Mobile discounts

Descripción de la vacante

David’s Bridal is seeking an Alterations Customer Service Representative to welcome customers, schedule fittings, handle phones and provide an exceptional service experience. You will manage appointments, press and inspect garments, and ensure ready pickups—all while maintaining store standards and promoting alterations services.

The role is part-time, with a starting base pay of $13–16 per hour in the posted state, plus a $400 referral bonus program and early pay options. Training is provided.

Formación

• High school diploma or equivalent.
• 1-2 years prior retail experience in an apparel or specialty store.
• Prior sewing experience is helpful.
• Prior experience with computerized POS system.

Responsabilidades

• Welcome customers with genuine enthusiasm across phone, virtual chats and in person.
• Use all systems to manage the customer flow to deliver five-star customer experience.
• Meet all service vows including Prepare, Welcome, Meet Needs & Be There for all customers.
• Promote alterations services and personalization options.
• Maintain store-standards and assist with fittings and alterations.

Conocimientos

Customer service

Phone skills

Systems knowledge

Problem solving

Attention to detail

Sales promotion

Educación

High school diploma or equivalent

Prior sewing experience helpful

Herramientas

POS terminals

Descripción del empleo

David’s Bridal is seeking an Alterations Customer Service Representative to welcome customers, schedule fittings, handle phones and provide an exceptional service experience. You will manage appointments, press and inspect garments, and ensure ready pickups—all while maintaining store standards and promoting alterations services.

The role is part-time, with a starting base pay of $13–16 per hour in the posted state, plus a $400 referral bonus program and early pay options. Training is provided.