Alterations CSR: Elevate Bridal Fitting & Service

David's Bridal; Phoenix (AZ); On-site; USD 30,000 - 40,000; Part time

Benefits offered by this job

Competitive Pay

Team Bonus

401K Program

Vision Care

Pet Insurance

Job summary

David's Bridal is seeking a part-time Alterations Customer Service Representative in Phoenix, Arizona. This role is crucial for delivering a superior customer experience in the alterations department. Responsibilities include greeting customers, managing appointments, and ensuring garment quality and readiness for pickups.

The ideal candidate will have 1-2 years of retail experience, a high school diploma, and strong communication skills. Benefits include competitive pay, team bonuses, and various insurances.

Qualifications

• Excellent communication skills across multiple channels.
• Ability to manage customer flow effectively.
• Exceptional service experience to multiple customers simultaneously.

Responsibilities

• Provide a welcoming and friendly service experience.
• Promote alterations services and ensure store standards.
• Support inventory management by processing orders.

Skills

Customer Service

Problem Solving

Conflict Resolution

Attention to Detail

Education

High school diploma or equivalent

1-2 years retail experience

Prior sewing experience

Tools

POS (Point of Sale) System

Job description

David's Bridal is seeking a part-time Alterations Customer Service Representative in Phoenix, Arizona. This role is crucial for delivering a superior customer experience in the alterations department. Responsibilities include greeting customers, managing appointments, and ensuring garment quality and readiness for pickups.

The ideal candidate will have 1-2 years of retail experience, a high school diploma, and strong communication skills. Benefits include competitive pay, team bonuses, and various insurances.