Alt Investments Client Service Associate

Brown Brothers Harriman; Boston (MA); On-site; USD 60,000 - 75,000; Full time

Job summary

Brown Brothers Harriman (BBH) is seeking an entry-level Client Service Representative for Alternative Investments in Boston. You will support client relationships, fund accounting, administration and custody activities under supervision, assisting senior staff with oversight of operations, reporting and client inquiries.

You will contribute to meeting client service standards, use internal tech to manage inquiries, and escalate as needed to senior reps.

Qualifications

• BA or Equivalent.
• Strong written, verbal and presentation skills.
• Aptitude for numbers, accuracy and organization.
• Ability to work accurately and quickly under pressure.
• Creative problem-solving skills including the ability to identify, recommend and implement solutions.
• Ability to learn and adapt to new technologies and systems.
• Language skills commensurate with office location and client relationships supported.
• Ability to work in a collaborative environment that requires collaboration with multiple teams.

Responsibilities

• Work effectively with to support client requests, deliverables and issue resolution
• Effectively monitor and respond to client inquiries
• Assist in activities that support the measurement of Client Service Standards across the various products BBH provides to our clients
• Provide filtering and escalation for client requests
• Utilize relevant internal technology solutions to effectively manage and elevate client inquiries
• Provide a timely response and solution to internal inquiries, escalating to Sr. Client Service Rep. as necessary

Skills

Strong written, verbal and or?

Education

BA or Equivalent

Job description

Brown Brothers Harriman (BBH) is seeking an entry-level Client Service Representative for Alternative Investments in Boston. You will support client relationships, fund accounting, administration and custody activities under supervision, assisting senior staff with oversight of operations, reporting and client inquiries.

You will contribute to meeting client service standards, use internal tech to manage inquiries, and escalate as needed to senior reps.