Allocation Programs Analyst I - Utilities Billing

Anne Arundel County Office of Personnel; Maryland; On-site; USD 55,000 - 75,000; Full time

Job summary

Anne Arundel County Office of Personnel seeks a Program Specialist I to support the Allocations program within the Bureau of Utility Operations. The role involves researching and reconciling permit allocations, reviewing project records and calculating EDUs for CCFCs, and coordinating with the Office of Finance on fees and billing.

The successful candidate will maintain accurate records, assist with monthly billing, and serve as a liaison for citizens and internal agencies on permitting and

Qualifications

• Graduation from an accredited four-year college or university; and one (1) or more years of professional-level experience in either office or program management, which must include responsibility for conducting research and data analysis to evaluate operations and inform policy, maintaining accurate and compliant record-keeping systems, and managing financial operations such as fee assessments, billing, and revenue tracking.
• Experience in conducting research on water/sewer data, properties, and permits, with proven skill in reading and interpreting basic construction plans.
• Ability to analyze data, prepare reports, and communicate findings clearly to assist with fee assessments and record corrections.

Responsibilities

• Researches, assesses and updates for permit allocation within the county's permitting system.
• Creates, revises allocation fees and equivalent dwelling unit counts within the permitting system.
• Creates, monitors, and maintains electronic and paper-based records regarding utility allocations for water and sewer service.
• Reviews and calculates utility assessments and charges; ensures the billing information is accurate and tracked.
• Conducts monthly reviews of permitting, connection, and billing activity for all allocation projects.
• Oversees the preparation and approves the allocation reservation request forms used to establish billing of fees; and coordinates the establishment of fees with the Office of Finance.
• Evaluates and prepares records required for annual tax sale; calculates fees that are due, and coordinates information with the Office of Finance.

Skills

Research and data analysis

Billing and revenue tracking

Recordkeeping and documentation

Oral and written communication

Education

Bachelor's degree in public or business administration, finance, or related field

One year of professional-level office or program management experience

Tools

Permitting system

Accounting/billing software

Job description

Anne Arundel County Office of Personnel seeks a Program Specialist I to support the Allocations program within the Bureau of Utility Operations. The role involves researching and reconciling permit allocations, reviewing project records and calculating EDUs for CCFCs, and coordinating with the Office of Finance on fees and billing.

The successful candidate will maintain accurate records, assist with monthly billing, and serve as a liaison for citizens and internal agencies on permitting and