Allergy Triage RN: Patient Education & Care Coordinator

Midwest Physicians Administrative Services, LLC dba Duly Health and Care; United States; On-site; USD 37,000 - 52,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Duly Health and Care is seeking a Triage Allergy Nurse (RN) in Naperville to support patients by phone, assess symptoms, educate, and determine next steps for care. This full-time role offers a $5,000 sign-on bonus and a structured team environment focused on timely, coordinated patient care.

The RN will prioritize patient needs, document interactions, and serve as a resource to the care team while promoting a compassionate patient experience.

Qualifications

• Current RN licensure in nursing.
• Prefer a minimum of one year of professional nursing experience in a clinical or hospital setting but may consider new grad under specific circumstances.
• Base pay is only a portion of the total rewards package.

Responsibilities

• Assess patient symptoms and health concerns by phone using physician-approved protocols and established nursing guidelines.
• Use clinical judgment to prioritize patient needs and determine appropriate next steps, including routing urgent concerns to a physician, PA or NP.
• Provide personalized patient education related to medications, diagnostic testing, nutrition, wellness and ongoing care.
• Respond to patient messages, questions and test results while providing reassurance and compassionate support.
• Schedule appointments, tests and procedures as needed and assist with insurance prior authorizations.
• Review provider-ordered prescriptions and authorize or deny requests in accordance with established guidelines.
• Accurately document patient communications, assessments, education and follow-up in the medical record.
• Serve as a clinical resource for office staff and assist with questions related to patient care.
• Support the orientation and training of new team members.
• Partner with physicians and the broader care team to ensure patients receive timely, coordinated care.
• Serve as a patient advocate and help create a positive patient experience at every interaction.

Skills

RN licensure

Clinical nursing experience

Job description

Duly Health and Care is seeking a Triage Allergy Nurse (RN) in Naperville to support patients by phone, assess symptoms, educate, and determine next steps for care. This full-time role offers a $5,000 sign-on bonus and a structured team environment focused on timely, coordinated patient care.

The RN will prioritize patient needs, document interactions, and serve as a resource to the care team while promoting a compassionate patient experience.