Allergy Triage RN

Midwest Physicians Administrative Services, LLC dba Duly Health and Care; United States; On-site; USD 37,000 - 52,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Duly Health and Care is seeking a Triage Allergy Nurse (RN) in Naperville to support patients by phone, assess symptoms, educate, and determine next steps for care. This full-time role offers a $5,000 sign-on bonus and a structured team environment focused on timely, coordinated patient care.

The RN will prioritize patient needs, document interactions, and serve as a resource to the care team while promoting a compassionate patient experience.

Qualifications

• Current RN licensure in nursing.
• Prefer a minimum of one year of professional nursing experience in a clinical or hospital setting but may consider new grad under specific circumstances.
• Base pay is only a portion of the total rewards package.

Responsibilities

• Assess patient symptoms and health concerns by phone using physician-approved protocols and established nursing guidelines.
• Use clinical judgment to prioritize patient needs and determine appropriate next steps, including routing urgent concerns to a physician, PA or NP.
• Provide personalized patient education related to medications, diagnostic testing, nutrition, wellness and ongoing care.
• Respond to patient messages, questions and test results while providing reassurance and compassionate support.
• Schedule appointments, tests and procedures as needed and assist with insurance prior authorizations.
• Review provider-ordered prescriptions and authorize or deny requests in accordance with established guidelines.
• Accurately document patient communications, assessments, education and follow-up in the medical record.
• Serve as a clinical resource for office staff and assist with questions related to patient care.
• Support the orientation and training of new team members.
• Partner with physicians and the broader care team to ensure patients receive timely, coordinated care.
• Serve as a patient advocate and help create a positive patient experience at every interaction.

Skills

RN licensure

Clinical nursing experience

Job description

Use Your Nursing Expertise to Make an Impact Join Duly Health and Care as a Triage RN and play an important role in helping patients get the right care at the right time. You’ll use your clinical knowledge, assessment skills and nursing judgment to support patients by phone, provide education, answer questions and determine the appropriate next steps for their care. This is a great opportunity for an RN who enjoys clinical problem-solving, patient education and being a trusted resource for patients and the care team.

Triage Allergy Nurse - Naperville Full-Time, 40 hours/ week Hours: Monday-Friday, 7:45-430 Rotating Saturdays Location: Naperville

$5,000 Sign-On Bonus Eligible

Key Responsibilities

• Assess patient symptoms and health concerns by phone using physician-approved protocols and established nursing guidelines.
• Use clinical judgment to prioritize patient needs and determine appropriate next steps, including routing urgent concerns to a physician, PA or NP.
• Provide personalized patient education related to medications, diagnostic testing, nutrition, wellness and ongoing care.
• Respond to patient messages, questions and test results while providing reassurance and compassionate support.
• Schedule appointments, tests and procedures as needed and assist with insurance prior authorizations.
• Review provider-ordered prescriptions and authorize or deny requests in accordance with established guidelines.
• Accurately document patient communications, assessments, education and follow-up in the medical record.
• Serve as a clinical resource for office staff and assist with questions related to patient care.
• Support the orientation and training of new team members.
• Partner with physicians and the broader care team to ensure patients receive timely, coordinated care.
• Serve as a patient advocate and help create a positive patient experience at every interaction.

Experience and Qualifications

• Current RN licensure in nursing.
• Prefer a minimum of one year of professional nursing experience in a clinical or hospital setting but may consider new grad under specific circumstances.
• The compensation for this role includes a base pay range of $27.00-38.50, with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity.
• Additional compensation may be available through shift differentials, bonuses, and other incentives.
• Base pay is only a portion of the total rewards package.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

Let’s start with what matters. People. Purpose. Care.

At Duly Health and Care, we believe healthcare works best when it’s personal, connected, and led by people who truly care. We are a physician-led medical group built on trusted relationships, teamwork, and a shared commitment to putting patients first in every decision we make. Our team members are caregivers, collaborators, problem-solvers, and leaders. Together, we show up with compassion, act with purpose, and take ownership of the care we deliver and the experience we create. Whether you’re caring directly for patients or supporting the teams who do, your role matters here, and your voice is valued. We listen with intention, work as one, and challenge ourselves to keep improving, not for recognition, but because our patients, families, and communities count on us.

Innovation at Duly isn’t about chasing what’s next for its own sake. It’s about finding better ways to deliver high-quality, affordable, and accessible care, today and into the future. If you’re looking for meaningful work, supportive teammates, and the opportunity to help shape the future of care while staying grounded in compassion and community, you’ll find your place at Duly.