ALD Total Product Support Engineer – Systems Readiness

ASM International N.V.; Phoenix (AZ); On-site; USD 80,000 - 110,000; Full time

Job summary

A leading semiconductor company in Phoenix, AZ is seeking a Total Product Support Engineer. This role involves acting as a system level expert for new product support, collaborating with various engineering teams, and overseeing the first build and test of new products. Candidates should have a bachelor's degree in engineering and at least 5 years of experience with semiconductor equipment, with required travel up to 50%. Join us to push the boundaries of innovation in technology.

Qualifications

• Bachelor's degree in engineering discipline and/or 5+ years of relevant experience.
• Experience with ALD equipment is required.
• Willingness to travel 25-50% depending on product development.

Responsibilities

• Act as a system level expert for new product support.
• Collaborate with various engineering teams for product development.
• Provide guidance on customer requirements during design phase.
• Oversee the first build and test of new products.
• Develop maintenance procedures and documentation.
• Manage customer readiness and installation for product shipments.
• Report on field issues for new products.

Skills

Product support

Collaboration with engineering teams

Developing procedures

Field issue reporting

Education

Bachelor's Degree in engineering

5+ years of experience with semiconductor equipment

Job description

A leading semiconductor company in Phoenix, AZ is seeking a Total Product Support Engineer. This role involves acting as a system level expert for new product support, collaborating with various engineering teams, and overseeing the first build and test of new products. Candidates should have a bachelor's degree in engineering and at least 5 years of experience with semiconductor equipment, with required travel up to 50%. Join us to push the boundaries of innovation in technology.