Global ALD System Engineer & Field Support

ASM; Phoenix (AZ); On-site; USD 90,000 - 120,000; Full time

Job summary

ASM seeks a Global Product Support Engineer to join the ALD team in Phoenix, becoming a system‑level expert who bridges product development and customer adoption. You will help ensure performance, reliability, and real‑world manufacturing success for next‑generation ALD tools.

You’ll collaborate across Hardware, Electrical, Controls, Process, and Software teams, own critical deployments, and travel 25–50% as development cycles demand.

Qualifications

• Bachelor’s degree in an engineering discipline or 5+ years hands-on experience with semiconductor equipment.
• Strong technical curiosity and ability to operate at a system level.
• Willingness to travel 25–50%, depending on product development cycle.
• Ability to collaborate across disciplines and communicate with engineers and customers.

Responsibilities

• Act as the system-level technical expert supporting new product development.
• Partner with Hardware, Electrical, Controls, Process, and Software engineering teams to understand new platforms.
• Influence designs by providing customer-focused input on serviceability and manufacturability.
• Own the first build and test of new products in development labs and propose real-time solutions.

Skills

System-level thinking

Strong technical curiosity

Cross-functional collaboration

Willingness to travel

Education

Bachelor’s degree in engineering

Tools

Semiconductor equipment experience

Job description

ASM seeks a Global Product Support Engineer to join the ALD team in Phoenix, becoming a system‑level expert who bridges product development and customer adoption. You will help ensure performance, reliability, and real‑world manufacturing success for next‑generation ALD tools.

You’ll collaborate across Hardware, Electrical, Controls, Process, and Software teams, own critical deployments, and travel 25–50% as development cycles demand.