Alaska Tour Operations Coordinator

Allen Marine Tours, Inc.; Juneau (AK); Presencial; USD 40.000 - 60.000; Jornada completa

Descripción de la vacante

Allen Marine Tours, Inc. is seeking an Administrative Coordinator to support port management with a range of administrative tasks during the tour season.

The role includes handling inquiries by phone, email, and in person, assisting with accounts payable and errands, and coordinating shuttle logistics for guests. The ideal candidate has prior office or customer service experience, strong computer skills (Word/Excel/Outlook), and the ability to manage confidential information while maintaining a

Formación

• Minimum office or customer service experience.
• Able to handle confidential & sensitive information.
• Must be available to work the entire season and attend pre-season training.

Responsabilidades

• Coordinate daily reservation operations for independent travelers and third-party bookings.
• Answer phones with professional etiquette and respond to emails in a timely, accurate manner.
• Process advance ticket sales and manage shuttle dispatches.
• Greet and escort travelers to tour departure locations; maintain inventory and records.
• Monitor third‑party booking platforms and process updates, amendments and cancellations.

Conocimientos

Customer service

Multitasking

Confidential information handling

Administrative coordination

Educación

High School Diploma or equivalent

CPR/First Aid certification

Herramientas

Microsoft Word

Excel

Outlook

Descripción del empleo

Allen Marine Tours, Inc. is seeking an Administrative Coordinator to support port management with a range of administrative tasks during the tour season.

The role includes handling inquiries by phone, email, and in person, assisting with accounts payable and errands, and coordinating shuttle logistics for guests. The ideal candidate has prior office or customer service experience, strong computer skills (Word/Excel/Outlook), and the ability to manage confidential information while maintaining a