Lead Shuttle & Supply
Seasonal Juneau, AK, US
2 days ago Requisition ID: 1823
Salary Range: $18.00 To $25.00 Hourly
Summary
This position assists with ordering, inventory management, and record‑keeping of tour supplies and retail goods. It contributes to the success of Allen Marine Tours by ensuring vessels have the necessary supplies and merchandise to conduct high‑quality excursions for guests.
Essential Duties & Responsibilities
- Manage tour and retail inventory including purchasing, receiving, and record‑keeping of all vessel supplies. Products include cleaning and paper supplies; food and beverage inventory; and retail items.
- Balance, reconcile, and report all daily retail receipts from each vessel and/or crew.
- Track the use of all tour supplies, keep accurate records, and prepare periodic reports to generate a final report at the end of the season.
- Maintain clean and orderly documentation of orders, invoices, and receipts.
- Act professionally and pleasantly by executing responsibilities as a liaison with crewmembers and local suppliers.
- Coordinate with Sales & Service Manager and Charter Coordinator to satisfy needs for special charters and events.
- Maintain accurate inventory levels for Juneau, Glacier Bay, and Yakutat Fleet.
- Conduct daily audits of at least one vessel galley to verify adequate stocking levels. Communicate any issues with on‑board stocking/presentation.
- Ensure supply requisition forms are completed correctly, digitized, and recorded for inventory purposes.
- Ensure storage areas are organized and compliant with local, state, and federal regulations.
- Work closely with sales and lodge managers to accommodate special requests from cruise line, independent, and charter guests.
- Manage tour inclusions, including but not limited to snacks, complimentary hot beverages, select alcohol inclusions, and pastries.
- Coordinate with sales managers to ensure crews receive tour inclusion sheets and all crew are trained and understand.
- Support & manage Supply Team members’ weekly schedules.
- Understand and collaboratively manage ports’ point‑of‑sale system.
- Special projects may be assigned as required by the business.
Minimum Qualifications
- Valid US driver’s license and a clean driving record.
- Previous experience with inventory control, including stocking supplies and merchandise.
- Proficiency in a variety of computer programs, including Word and Excel.
- Ability to work independently while operating effectively as part of a team.
- Well‑groomed, courteous, reliable, punctual, and self‑motivated.
- Comfortable driving a 15‑passenger van.
- Able to create and foster relationships with coworkers and vendors.
- Able to work on your feet for extended periods.
- Must pass a security background check and 4‑panel pre‑employment drug test.
Preferred Qualifications
- Previous experience in the transportation or tourism industry.
- 1‑2 years in a similar position.
Traits and Characteristics
- Exceptional communication and organizational skills; ability to multi‑task and remain flexible in a demanding and fast‑paced environment.
- Honest and dependable.
- Ability to maintain a positive and calm temperament in a challenging environment.
Core Values
- Safety First: We prioritize our guests and team members' safety and well‑being, ensuring secure and enjoyable experiences.
- World‑Class Employment: We strive to be a world‑class place of employment, valuing hard work, mentorship, a sense of ownership, and opportunities for career growth.
- World Class Guest Services: We are committed to exceeding guest expectations, delivering world‑class experiences that showcase our hospitality and the beauty of Alaska.
- Collaborative Professionalism: Embracing collaboration within our organization with a professional spirit, understanding that amidst laughter and play, our dedication to excellence and integrity remains unwavering.
- Community Collaboration: We actively choose to partner with neighbors and the community across Alaska, supporting local businesses and creating social and economic opportunities.
- Sustainability at our Core: We are dedicated to sustainable operations for future generations.
- Curiosity & Innovation: We encourage a culture of curiosity and innovation, striving to be early adopters in technology and staying ahead in continuous improvement.
- Integrity‑Driven Decisions: Integrity guides every decision we make, ensuring transparency, honesty, and ethical conduct in all aspects of our operations.
- Cultural Respect & Sharing: We deeply celebrate and honor our Alaska Native heritage, fostering intergenerational connections, embracing family values, and contributing to the cultural richness of our communities.
Environmental Conditions
- Moderate to loud noise levels, all weather conditions, frequent use of rain gear.
- Noise levels and temperature consistent with a busy, shared warehouse‑type space.
Physical Demands
- Required to lift and/or move up to 50 pounds.
- Ability to walk on uneven deck surfaces crossing from vessel to vessel.
- Ability to walk up to 2 miles in a day on hard, sometimes slippery surfaces.
Work Environment
- This is a fast‑paced and dynamic work environment with a diverse workforce.
- Ability to work a flexible schedule to include weekends and holidays during the tour season.
- Must adhere to AM Owner Group & Affiliated Companies, and the United States Coast Guard Consortium Drug & Alcohol Policies & Procedures.