Commissioned Sales & Guest Services Associate

Akfinest; Alaska; Vor Ort; USD 25.000 - 29.000; Vollzeit

Zusammenfassung

Alaska's Finest Tours and Adventures in Anchorage is seeking a Sales Associate / Sales Office Coordinator to join our growing team. You will work with Dispatch and the Owner to drive guest services and smooth operations for tours and transportation.

You will handle check-ins, reservations, and walk-in sales while promoting company tours with commission opportunities. This role blends frontline guest interaction with sales and logistics support in a fast-paced tourism environment.

Qualifikationen

• Strong customer service and communication skills.
• Ability to multitask in a fast-paced, high-volume environment.
• Comfortable working closely with operations and transportation teams.
• Sales experience or interest in commission-based sales is a plus.
• Reliable, organized, and able to take direction while working independently.
• Tourism, hospitality, or transportation experience preferred but not required.

Aufgaben

• Work side-by-side with Dispatch and the Owner.
• Check in guests for tours and transportation services.
• Process reservations and assist with same-day and walk-in sales.
• Sell company tours and transportation products with commission opportunities.
• Redirect affiliate product sales to the downstairs sales office when appropriate.
• Expedite drivers and guests to ensure smooth loading and unloading of vans.
• Coordinate arrivals and departures to maintain on-time schedules.
• Contact guests who have not checked in at least 10 minutes prior to departure.
• Communicate with drivers if delays occur and coordinate late arrivals when necessary.
• Communicate clearly with Dispatch and Operations to support daily logistics.
• Provide a high level of customer service and represent the company brand.
• Other duties as assigned.

Kenntnisse

Customer service

Multitasking

Operations liaison

Sales experience

Reliability

Tourism experience

Jobbeschreibung

Alaska's Finest Tours and Adventures in Anchorage is seeking a Sales Associate / Sales Office Coordinator to join our growing team. You will work with Dispatch and the Owner to drive guest services and smooth operations for tours and transportation.

You will handle check-ins, reservations, and walk-in sales while promoting company tours with commission opportunities. This role blends frontline guest interaction with sales and logistics support in a fast-paced tourism environment.