Alaska Retirement & Benefits Technician II

State of Alaska; Juneau (AK); On-site; USD 52,000 - 70,000; Full time

Job summary

The State of Alaska is seeking a Retirement and Benefits Technician 2 to support the Pension Adjustment and Disability Unit in Juneau. You will process deferred compensation requests and disability applications, and manage member actions upon returning to work after retirement.

Responsibilities include ensuring data accuracy, applying policy, and using the Empower Retirement system and related databases to support timely, high-quality service to members and agencies.

Qualifications

• Performs basic calculations and applies policy to ensure accuracy.
• Anticipates and meets internal and external customer needs with quality service.
• Adapts to new information, changing conditions, or obstacles quickly.
• Understands and applies technical material, rules, and guidelines to work tasks.
• Uses computers and databases to accomplish work efficiently.

Responsibilities

• Process deferred compensation requests and disability applications.
• Handle actions when members return to work after retirement.
• Ensure calculations are accurate and compliant with policy and guidelines.
• Work with Pension Adjustment and Disability Unit systems and records.

Skills

Arithmetic/Mathematical Reasoning

Customer Service

Flexibility

Reading Comprehension

Computer Skills

Education

Post-secondary education

Job description

The State of Alaska is seeking a Retirement and Benefits Technician 2 to support the Pension Adjustment and Disability Unit in Juneau. You will process deferred compensation requests and disability applications, and manage member actions upon returning to work after retirement.

Responsibilities include ensuring data accuracy, applying policy, and using the Empower Retirement system and related databases to support timely, high-quality service to members and agencies.