Alaska Functional Medicine Clinic+Spa

Anchorage Chamber; Anchorage (AK); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

SIMPLE IRA with employer match

Employee discounts on services

Job summary

AK Functional Medicine + Spa in Anchorage seeks a warm, professional receptionist to greet patients and support daily operations.

This boutique clinic values hospitality, clear communication, and the ability to multitask across scheduling, payments, and patient records.

Experience in medical offices or luxury service helps, and candidates who love solving problems will thrive in a team that genuinely cares for patients.

Qualifications

• Strong customer service experience in a medical or hospitality setting.
• Excellent communication and interpersonal skills.
• Ability to multitask and stay organized in a fast-paced environment.

Responsibilities

• Welcome every patient warmly and professionally.
• Answer calls with confidence and efficiency.
• Schedule and manage appointments to meet patient needs.
• Coordinate patient check-in and check-out and payments.
• Maintain accurate patient information and forms.

Skills

Customer service

Communication

Multitasking

Professionalism

Detail-oriented

Education

High school diploma

Tools

EMR software

Scheduling software

Job description

At AK Functional Medicine + Spa, we believe healthcare should feel different.

We are not a typical medical office. Our goal is for every patient to feel genuinely welcomed, cared for, and confident they have chosen the right place. The first person they meet is often the most important member of our team.

We're looking for someone who naturally enjoys taking care of people and creating exceptional experiences. Someone who smiles easily, communicates confidently, notices the little things, and takes pride in making each patient's visit seamless from beginning to end.

This is much more than answering phones. This is a hospitality-driven role in a boutique healthcare and medspa setting.

Whether your background is in medical reception, luxury hospitality, concierge services, salons, spas, or another customer-focused profession, we'd love to meet you.

What You'll Do

• Welcome every patient warmly and professionally from the moment they walk through the door.


• Answer incoming calls with confidence, kindness, and efficiency.


• Guide new and existing patients through scheduling appointments that best meet their needs.


• Take ownership of the daily schedule by filling cancellations and helping providers maintain productive schedules.


• Coordinate patient check-in and check-out.


• Collect payments and schedule follow-up appointments.


• Maintain accurate patient information and ensure all required forms are completed correctly.


• Communicate clearly with providers and clinical staff to keep the office running smoothly.


• Respond promptly to voicemails, text messages, and patient inquiries.


• Help maintain a beautiful, organized, and welcoming reception area.

Who Will Thrive Here

• Loves helping people.


• Is polished, professional, and friendly.


• Speaks confidently and communicates clearly.


• Learns new software quickly.


• Notices details that others overlook.


• Finishes what they start.


• Takes ownership instead of waiting to be told what to do.


• Enjoys multitasking without becoming flustered.


• Takes pride in keeping commitments and being dependable.


• Wants to be part of a team that truly cares about its patients.

Preferred Experience

Experience in one or more of the following is helpful:

• Medical office


• Medical spa


• Luxury hospitality


• High-end retail


• Salon or spa reception

Experience with electronic medical records and scheduling software is a plus, but we are happy to train the right person.

What We Offer

• Monday through Friday schedule


• Beautiful, modern clinic


• Friendly, team-oriented environment
  
• Opportunity to learn about functional medicine and medical aesthetics


• SIMPLE IRA with employer match


• Employee discounts on medical spa services and products

We're looking for someone who believes details matter.

Someone who notices when a patient looks nervous.

Someone who remembers names.

Someone who loves solving problems.

Someone who gets genuine satisfaction from making another person's day easier.

Whether someone is visiting us for primary care, functional medicine, or aesthetic services, we wanteverypatient and clientto feel genuinely cared for.