Med Spa Patient Care Coordinator

CHAMPS SPA CLINIC LLC; Arlington (VA); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Employee treatment and product perks

Competitive pay based on experience

Base pay plus commission opportunities

Job summary

The Spa Clinic in Arlington, VA is seeking a Part-Time Patient Coordinator for a luxury medical spa experience. The role focuses on greeting patients, managing appointments, educating on services and memberships, and driving sales with a high-end service mindset.

You will interact with patients, coordinate with the clinical team, and handle payments while maintaining a polished, discreet front-desk presence. This fast-paced environment rewards teamwork and exceptional guest care.

Qualifications

• Prior experience in a medical spa, luxury hospitality, or medical office preferred.
• Strong sales experience, especially in aesthetics, wellness, or luxury service industries.
• Comfortable with consumer outreach to meet sales goals, memberships, and commission-based incentive structures.
• Professional, friendly, and polished communication and presentation.
• Strong organizational skills and ability to multitask smoothly.
• Comfort engaging with patients and discussing aesthetic services.
• High level of discretion and professionalism with patient information.
• Tech-savvy and willing to learn our scheduling/EMR systems.
• Positive energy, team player, and committed to an exceptional patient experience.

Responsibilities

• Greet and check-in patients, creating a welcoming and high-end experience
• Answer phone calls, return voicemails, and respond to patient inquiries
• Ability to build a pipeline for sales
• Schedule appointments and manage daily provider schedules
• Educate patients about services, membership options, and skincare products
• Support patient consultation flow and treatment coordination
• Handle payments, invoices, and follow-up communication
• Maintain cleanliness and organization of front desk and lobby
• Work closely with providers and clinical team to ensure seamless patient care

Skills

Sales experience

Organizational skills

Customer service

Communication

Tech-savvy

Front desk experience

Tools

Scheduling software

EMR systems

Job description

Description

The Spa Clinic

Part-Time Patient Coordinator – Medical Spa
Location: Arlington, VA
Schedule: Part-Time

The Spa Clinic is looking for an experienced patient care coordinator with sales experience and organizational experience.

Key Responsibilities

• Greet and check-in patients, creating a welcoming and high-end experience


• Answer phone calls, return voicemails, and respond to patient inquiries


• Ability to build a pipeline for sales


• Schedule appointments and manage daily provider schedules


• Educate patients about services, membership options, and skincare products


• Support patient consultation flow and treatment coordination


• Handle payments, invoices, and follow-up communication


• Maintain cleanliness and organization of front desk and lobby


• Work closely with providers and clinical team to ensure seamless patient care

What We’re Looking For

• Prior experience in a medical spa, luxury hospitality, or medical office preferred


• Must have strong sales experience, especially in aesthetics, wellness, or luxury service industries


• Comfortable with consumer outreach to meet sales goals, memberships, and commission-based incentive structures


• Professional, friendly, and polished communication and presentation


• Strong organizational skills and ability to multitask smoothly


• Comfort engaging with patients and discussing aesthetic services


• High level of discretion and professionalism with patient information


• Tech-savvy and willing to learn our scheduling/EMR systems


• Positive energy, team player, and committed to an exceptional patient experience

Why Join Us

• Work with a supportive and growth-minded team


• Learn from leading surgical and aesthetic providers


• Hands-on exposure to cosmetic services, skincare, and patient care


• Opportunities for training, development, and future advancement


• Employee treatment and product benefits


• Competitive pay based on experience


• Base pay plus commission opportunities

Requirements

• Must be available to work Wednesday–Saturday.


• Strong team player with a positive, can-do attitude who is willing to step in and support others when needed.


• Thrives in a fast-paced, ever-changing environment and can remain calm, organized, and professional under pressure.


• Proactive problem-solver who takes initiative, thinks independently, and finds solutions.


• Strong communication skills with the ability to keep teammates informed, ask questions, and work collaboratively.


• Flexible and adaptable to changing priorities, schedules, and day-to-day operational needs.


• Accountable and dependable, with a willingness to take ownership of responsibilities and follow through on tasks.


• Comfortable working in a small, close-knit private practice where teamwork, mutual respect, and collaboration are essential.