Alarm Systems Support Specialist

Scisusa; Newport News (VA); On-site; USD 42,000 - 62,000; Full time

Job summary

SCIS in Newport News, VA, seeks a technically skilled professional to provide centrally managed support for alarm panels, access control and IP video systems, including installation, diagnostics and service coordination.

You will collaborate with contract field technicians, interpret data, diagnose issues and arrange on-site service while maintaining logs and reports. A high school diploma and at least 2 years in the alarm industry are required. Strong English communication is essential.

Qualifications

• High School Diploma or GED is required.
• Minimum 2 years of experience in alarm monitoring, installation or service.
• Must be able to communicate clearly in English and maintain logs/reports.

Responsibilities

• Remotely inspects, tests and services alarms and other protective devices.
• Keeps client and supervisor informed of faults/delays in restoration.
• Prepares logs, reports or service orders and enters data accurately.

Skills

Customer service

English communication

Team player

Independent worker

Problem solving

Education

High School Diploma or GED

Tools

MS Word

Excel

Outlook

Radionics RAMIV

Radionics panel programming

Alarm monitoring software

Job description

SCIS in Newport News, VA, seeks a technically skilled professional to provide centrally managed support for alarm panels, access control and IP video systems, including installation, diagnostics and service coordination.

You will collaborate with contract field technicians, interpret data, diagnose issues and arrange on-site service while maintaining logs and reports. A high school diploma and at least 2 years in the alarm industry are required. Strong English communication is essential.