Alarm and Automation Field Technician

Smart Shield Systems; San Diego (CA); On-site; USD 50,000 - 70,000; Full time

Job summary

A security solutions company in San Diego, CA is seeking a skilled Security Systems Technician to install and service both residential and commercial security systems. The ideal candidate should have over 2 years of experience, especially with alarm systems and low voltage wiring. Responsibilities include troubleshooting security systems, maintaining job site standards, and providing excellent customer service. A valid driver's license and personal tools are required. This position offers competitive pay in a growing company.

Qualifications

• 2+ years of experience in security systems installation.
• Experience with low voltage wiring preferred.
• Strong customer service and troubleshooting skills.

Responsibilities

• Install and troubleshoot security systems and alarms.
• Run and terminate low voltage wiring as needed.
• Document work performed and maintain job site cleanliness.

Skills

Alarm system installation

Low voltage wiring

Customer service

Troubleshooting

Communication

Tools

Hand tools

Alarm.com

Qolsys

Honeywell

Job description

Smart Shield Systems is hiring a skilled Security Systems Technician to install, service, and troubleshoot residential and commercial security systems. The ideal candidate has hands-on experience with alarm systems and low voltage wiring, and takes pride in clean work and excellent customer service.

Responsibilities

• Install, service, and troubleshoot alarm systems (panels, sensors, keypads, sirens, etc.).
• Install and configure video surveillance systems (indoor/outdoor cameras, video doorbells, mounts).
• Perform system takeovers, upgrades, and troubleshooting service calls.
• Run and terminate low voltage wiring when needed (attics, walls, crawlspaces).
• Install smart home devices and automation (locks, thermostats, lighting, etc.).
• Install and support access control equipment (smart locks, keypads, access schedules).
• Configure systems and assist with app setup and customer training.
• Communicate professionally with customers and internal office staff.
• Document work performed (equipment installed, job notes, issues, recommendations).
• Maintain jobsite cleanliness and professional standards.

Requirements

• 2+ years of experience in security systems installation (alarms required).
• Low voltage wiring experience strongly preferred.
• Experience installing and servicing cameras (WiFi and/or PoE preferred).
• Troubleshooting skills and ability to work independently.
• Strong customer service and communication skills.
• Valid driver’s license and reliable transportation.
• Must have own hand tools (and be willing to use company equipment where provided).

Preferred (Big Plus)

• Alarm.com experience.
• Qolsys / DSC / Honeywell/Resideo / 2GIG experience.
• Access control experience (strikes, mags, REX, door contacts).
• Networking basics (router troubleshooting, signal testing, cable termination).