Alarm Dispatcher — Life-Saving 1st Shift Dispatch

Per Mar Security Services; BLOOMINGTON (MN); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401K with match

Paid time off

Job summary

Per Mar Security Services is seeking a detail-oriented Alarm Dispatcher for the 1st shift in Bloomington, MN. The role serves as a critical link between customers and emergency responders, with a focus on accuracy and customer service.

Starting pay is $19 per hour with weekend schedules and opportunities for performance-based increases. Candidates should have strong computer skills, be reliable, and able to multi-task while handling sensitive information.

Qualifications

• High school diploma or GED required.
• 1–3 years dispatching, call center, or multi-line phone experience preferred.
• Strong customer service focus.
• Ability to multitask and pay close attention to detail.
• Must pass a pre-employment background check and drug test.

Responsibilities

• Answer and follow up on incoming signals, alarms and requests.
• Initiate outbound calls to customers, police agencies and emergency contacts.
• Accurately document accounts to note events that occurred or action taken.
• Work additional hours when necessary - fill open shifts and cover during storms.
• When appropriate, inform customers of Per Mar Security Services' products and services and refer business to appropriate departments.
• As this position develops, the employee may be assigned additional duties or special projects as deemed necessary by management.

Skills

Dispatching experience

Multi-tasking

Microsoft Office Suite

Customer service

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

Per Mar Security Services is seeking a detail-oriented Alarm Dispatcher for the 1st shift in Bloomington, MN. The role serves as a critical link between customers and emergency responders, with a focus on accuracy and customer service.

Starting pay is $19 per hour with weekend schedules and opportunities for performance-based increases. Candidates should have strong computer skills, be reliable, and able to multi-task while handling sensitive information.