Emergency Alarm Dispatcher — 3rd Shift (Weekends)

Per-Mar-Security-Services-1; Davenport (IA); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health, Dental, Vision

401K with match

Paid Time Off

Paid Holidays

Job summary

Per Mar Security Services, a Midwest leader with 60+ years of experience, is hiring dispatchers to connect residential and business properties with police, fire and emergency services. The role requires a high school diploma, 1–3 years of dispatch or call center experience, and strong customer service and multitasking skills.

This full-time, 3rd shift position offers weekend schedules, starting pay of $15 per hour, and a benefits package including health, dental, vision, 401K with match and paid

Qualifications

• High school diploma or GED required.
• 1–3 years dispatching, call center, and/or multi-line phone experience highly preferred.
• Strong customer service focus/skills a must.
• Must be detail-oriented and able to handle multiple tasks.
• Strong computer skills with Microsoft Office Suite including Word and Excel. Internet skills required.
• Must submit to a pre-employment background check and drug test.
• Possess the ability to multi-task and pay strong attention to detail.

Responsibilities

• Answer and follow up incoming signals, alarms and requests
• Initiate outbound calls to customers, police agencies and emergency contacts
• Accurately document accounts to note any events that occurred or action taken
• Work additional hours when necessary – fill open shifts and cover during storms.
• When appropriate, inform customers of Per Mar Security Services of products and services and refer business to appropriate departments.
• As this position develops, the employee may be assigned additional duties or special projects as deemed necessary by management.

Skills

Detail oriented

Customer service

Multitasking

Communication

Education

High School Diploma/GED

Tools

Microsoft Office

Word

Excel

Job description

Per Mar Security Services, a Midwest leader with 60+ years of experience, is hiring dispatchers to connect residential and business properties with police, fire and emergency services. The role requires a high school diploma, 1–3 years of dispatch or call center experience, and strong customer service and multitasking skills.

This full-time, 3rd shift position offers weekend schedules, starting pay of $15 per hour, and a benefits package including health, dental, vision, 401K with match and paid