Alarm Dispatch Security Officer - Part Time

Allied Universal; Framingham (MA); On-site; USD 32,000 - 36,000; Part time

Benefits offered by this job

Smart Tools access

Career growth opportunities

Retirement savings plan

Perks program discounts

Job summary

Allied Universal is seeking a part-time Security Officer for Alarm Event Routing in Framingham, MA. You will coordinate alarm and access-control activity, dispatch personnel, and support rapid responses to incidents, while delivering exceptional customer service.

The role requires 18+ (21+ for armed positions), a high school diploma, and a background check. The shift schedule includes daytime and night hours with a flexible on-site work environment and opportunities to grow within a leading

Qualifications

• Alarm panel experience is preferred.
• Loss prevention experience is preferred.
• Customer service experience is preferred.
• CPR/First Aid certification is preferred.
• Access control/badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• A background check and drug screen are required by law.
• License requirements may apply by state/local laws.

Responsibilities

• Provide customer service to clients, visitors, and store personnel by carrying out security-related procedures and emergency response activities.
• Monitor alarms, cameras, and calls; dispatch personnel and provide timely information to support responses.
• Maintain logs and incident reports documenting dispatch activity and communications.
• Respond calmly to incidents and coordinate with site contacts and responders.
• Conduct regular and random patrols, report conditions, deter unauthorized activity.

Skills

Alarm panel experience

Loss prevention experience

Customer service experience

CPR/First Aid certification

Access control/badge experience

Age 18+ (unarmed) / 21+ (armed)

Education

High school diploma or equivalent

Job description

Allied Universal is seeking a part-time Security Officer for Alarm Event Routing in Framingham, MA. You will coordinate alarm and access-control activity, dispatch personnel, and support rapid responses to incidents, while delivering exceptional customer service.

The role requires 18+ (21+ for armed positions), a high school diploma, and a background check. The shift schedule includes daytime and night hours with a flexible on-site work environment and opportunities to grow within a leading