AISR NOC Technician III - 24/7 Mission Support

Via Logic LLC; Scott Air Force Base (IL); On-site; USD 48,000 - 87,000; Full time

Job summary

Leidos is hiring a Network Technician at Scott AFB, IL to support AISR operations for DISA DGOC. The role focuses on incident management, fault isolation, and network restoration in a 24/7 environment.

You will monitor alarms, triage tickets, and coordinate fixes across multiple vendors, ensuring DISN SLAs are met and knowledge bases are maintained. A DoD-8570 IAT Level 2 cert is required.

Qualifications

• Active Secret clearance with ability to obtain Top-Secret clearance.
• DoD-8570 IAT Level 2 baseline certification required at start date (Security+ CE or equivalent).
• Availability to work in a 24/7/365 operation.
• 2-4 years of experience with relevant networking fields.
• Experience with alarm surveillance, fault management, LAN maintenance or performance management.

Responsibilities

• Create and update tickets.
• Independently triage and manage ticket queue across multiple technologies.
• Monitor network events in real-time across monitoring tools.
• Perform incident correlation and fault analysis to resolve alarms.
• Identify fault causes and isolate root causes.
• Coordinate fault correction and recovery with service providers.
• Maintain a centralized known error database and contribute to problem resolution.
• Provide 24/7 sustainment support and disaster readiness as needed.
• Communicate status and updates to leadership and customers.

Skills

Alarm surveillance

Fault management

LAN maintenance

Performance management

Routers

Switches

Crypto devices

Routing

DSN/DRSN

Video Services

CISCO

Juniper

MSPP

DWDM

Optical Switching

Tools

Cisco

Juniper

Promina

DSN/DRSN

DWDM

Optical Switching

Job description

Leidos is hiring a Network Technician at Scott AFB, IL to support AISR operations for DISA DGOC. The role focuses on incident management, fault isolation, and network restoration in a 24/7 environment.

You will monitor alarms, triage tickets, and coordinate fixes across multiple vendors, ensuring DISN SLAs are met and knowledge bases are maintained. A DoD-8570 IAT Level 2 cert is required.