Airside Experience Pro: Luxury Guest & Ground Ops

Signature Aviation; Berkeley (MO); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

Health Savings Account

401(k)

Paid time off

Tuition reimbursement

Training and Development

Job summary

Signature Aviation in Berkeley, MO is seeking an Airside Experience Specialist to deliver a seamless, hospitality‑driven guest experience while supporting ground operations around active aircraft. You will engage guests with professionalism, assist with fueling, towing, de‑icing, and other services, and ensure safety standards are met in a fast‑paced environment.

The role requires schedule flexibility including nights, weekends, and holidays, and a capability to work outdoors around aircraft.

Qualifications

• Excellent guest service skills with a guest‑obsessed attitude.
• Clear English communication in person, on radio, and in writing.
• Ability to multi-task in a fast‑paced environment.
• Strong safety awareness and compliance with SOPs.

Responsibilities

• Assist guests and crew with ground services and logistics.
• Operate ground service equipment and ensure safe, efficient operations.
• Maintain clean, secure ramps and report safety concerns.
• Provide professional guest service and transport when needed.
• Document time worked and activities accurately.

Skills

Hospitality

Customer Service

Teamwork

Safety Awareness

English Proficiency

Education

High School Diploma

Job description

Signature Aviation in Berkeley, MO is seeking an Airside Experience Specialist to deliver a seamless, hospitality‑driven guest experience while supporting ground operations around active aircraft. You will engage guests with professionalism, assist with fueling, towing, de‑icing, and other services, and ensure safety standards are met in a fast‑paced environment.

The role requires schedule flexibility including nights, weekends, and holidays, and a capability to work outdoors around aircraft.