Airside Experience & Operations Specialist

Signature Aviation; Baton Rouge (LA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401(k)

Identity Theft and Legal Services

Paid time off

Tuition reimbursement

Training and Development

EAP & Perks

Job summary

Signature Aviation is seeking an Airside Experience Specialist in Baton Rouge, LA to deliver a seamless, personalized experience for guests, crew and aircraft. You will mix hospitality with hands-on ground service duties, operating equipment and supporting operations from wheels down to wheels up.

The role requires flexibility, including nights, weekends, and holidays, in outdoor environments around active aircraft, while upholding safety, service standards, and a service-first mindset.

Qualifications

• High School Diploma or GED required.
• Minimum 18 years of age.
• Able to pass background checks and airport security requirements.
• Authorized to work in the U.S. and meet licensing/insurance needs.

Responsibilities

• Safely conduct airside operations per SOPs with clear communication.
• Coordinate with guests, clients, vendors, and crew to meet service needs.
• Identify open tasks and report safety concerns immediately.
• Operate ground service equipment such as fuel trucks and de-icing units.
• Load/unload luggage and cargo and assist guest transport as needed.
• Provide professional guest service with a positive attitude.
• Transport guests and luggage safely using shuttle vehicles.
• Maintain clean, safe ramps and operations.
• Handle fuel operations including quality control and documentation.
• Follow emergency procedures and security protocols at all times.
• Create accurate records of time worked and activities.

Skills

Hospitality mindset

Guest service

Team coordination

English communication

Safety awareness

Education

HS Diploma or GED

Job description

Signature Aviation is seeking an Airside Experience Specialist in Baton Rouge, LA to deliver a seamless, personalized experience for guests, crew and aircraft. You will mix hospitality with hands-on ground service duties, operating equipment and supporting operations from wheels down to wheels up.

The role requires flexibility, including nights, weekends, and holidays, in outdoor environments around active aircraft, while upholding safety, service standards, and a service-first mindset.