Airside Experience Lead | Private Aviation Concierge

Signature Aviation; Cincinnati (OH); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Paid Time Off

Training and Development

EAP & Perks

Job summary

Signature Aviation is seeking an Airside Experience Specialist at our Cincinnati terminal. You will be the face of the private aviation experience, combining hospitality with hands-on ground services to greet guests, crew, and aircraft from wheels down to wheels up.

The role requires flexibility to work nights, weekends and holidays, outdoor conditions around active aircraft, and a professional, service-first approach to ensure guests receive an exceptional experience.

Qualifications

• High School Diploma or GED required.
• Must be 18 years or older.
• Ability to pass background checks and airport security requirements.
• Legal authorization to work in the United States.
• Must have valid Driver's License; CDL may be required locally.

Responsibilities

• Work as part of a team to conduct airside operations safely and efficiently.
• Collaborate with guests, crew, vendors, and aircraft to meet service needs.
• Prepare for arriving/departing aircraft and identify safety concerns.
• Operate and drive ground service equipment (fuel trucks, de-icing trucks, power units, tugs, etc).
• Load/unload luggage and cargo and assist guest transport as needed.
• Provide professional guest service and safe, courteous transportation.
• Maintain safe, clean ramps and operations; follow emergency procedures.

Skills

Hospitality

Guest service

Communication (English)

Safety awareness

Ground handling equipment

Education

High School Diploma or GED

Tools

Computer skills

Ground service equipment operation

Job description

Signature Aviation is seeking an Airside Experience Specialist at our Cincinnati terminal. You will be the face of the private aviation experience, combining hospitality with hands-on ground services to greet guests, crew, and aircraft from wheels down to wheels up.

The role requires flexibility to work nights, weekends and holidays, outdoor conditions around active aircraft, and a professional, service-first approach to ensure guests receive an exceptional experience.