Airside Experience Concierge

Signature Aviation; Nevada (IA); On-site; USD 32,000 - 52,000; Full time

Job summary

Signature Aviation is seeking an Airside Experience Specialist to deliver a seamless, guest-focused experience at our private aviation terminal. You will combine hospitality with hands-on aircraft services, ensuring safety and efficiency from wheels down to wheels up.

The role requires schedule flexibility—including nights, weekends, and holidays—along with the ability to thrive outdoors around active aircraft and in varying weather conditions. Elevate guest experiences with professionalism.

Qualifications

• Hospitality and guest service mindset in a fast-paced environment.
• Ability to read and follow SOPs and safety protocols.
• Strong verbal and written English communication.

Responsibilities

• Perform airside operations safely and efficiently following SOPs.
• Collaborate with guests, vendors and crew to meet service needs.
• Prepare for arriving/departing aircraft and identify safety concerns.
• Operate ground service equipment and assist with fueling, de-icing, and power units.

Skills

Guest service

Teamwork

Communication

Safety compliance

English proficiency

Education

High School Diploma or GED

Job description

Signature Aviation is seeking an Airside Experience Specialist to deliver a seamless, guest-focused experience at our private aviation terminal. You will combine hospitality with hands-on aircraft services, ensuring safety and efficiency from wheels down to wheels up.

The role requires schedule flexibility—including nights, weekends, and holidays—along with the ability to thrive outdoors around active aircraft and in varying weather conditions. Elevate guest experiences with professionalism.