Airside Experience Concierge

Signature Aviation; East Granby (CT); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical Insurance

Health Savings Account

Flexible Spending Accounts

Life Insurance

Disability Insurance

401(k)

Critical Illness Insurance

Hospital Indemnity and Accident保险

Identity Theft and Legal Services

Paid time off

Paid Maternity Leave

Tuition reimbursement

Training and Development

EAP & Perks

Job summary

Signature Aviation in Connecticut is hiring an Airside Experience Specialist to deliver a seamless, luxury guest experience at our private aviation terminal. You will blend hospitality with hands-on operations, assisting with fueling, de-icing, ground services, and transport for guests and crews.

The role requires flexibility to work nights, weekends, and holidays outdoors around active aircraft, with a service-first mindset and a strong safety focus.

Qualifications

• High school diploma or GED required.
• Must pass background checks and airport security clearance.
• Able to work nights, weekends, holidays in outdoor environment.
• Must be legally authorized to work in the United States.
• Valid driver’s license; CDL may be required.
• Preferred aviation or customer service experience.

Responsibilities

• Work on a team to conduct airside operations safely per SOPs.
• Assist with fueling, de-icing, lavatory, power, and catering services.
• Prepare for arriving/departing aircraft and flag safety concerns.
• Operate ground service equipment and drive shuttle as needed.
• Provide professional, guest-focused service in a fast-paced setting.
• Maintain safe ramps and document time and services performed.

Skills

Hospitality

Guest service

English language

Multi-tasking

Teamwork

Safety awareness

Problem solving

Coordination

Driving skills

Education

High School Diploma or GED

Job description

Signature Aviation in Connecticut is hiring an Airside Experience Specialist to deliver a seamless, luxury guest experience at our private aviation terminal. You will blend hospitality with hands-on operations, assisting with fueling, de-icing, ground services, and transport for guests and crews.

The role requires flexibility to work nights, weekends, and holidays outdoors around active aircraft, with a service-first mindset and a strong safety focus.