Airport Zone Manager - Lead Sales & Service

Paradies Lagardère; Greer (SC); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Manager-on-Duty authority

Structured standards

Opportunities for growth

Job summary

Paradies Lagardère in Greer, SC seeks a Retail Zone Manager to lead on the floor, drive sales and ensure operational excellence in a busy airport environment. You’ll model service standards, manage a team, handle POS issues, and coordinate inventory, safety, and visual merchandising while maintaining a high standard of customer service and leadership on duty.

You will train associates, respond to issues, and contribute to growth through structured processes, aiming to deliver consistent,

Qualifications

• High School Diploma or GED required.
• Previous retail supervisory or leadership experience preferred.
• Strong customer service mindset with operational discipline.
• Ability to multitask and make sound decisions in a fast-paced environment.
• Experience with POS systems, cash handling, and loss prevention.
• Comfortable working independently and leading a team.
• Reliable, professional and trusted to represent leadership.

Responsibilities

• Model company service standards and professional behaviors at all times.
• Resolve escalated customer and associate concerns quickly and effectively.
• Train and perform all register, cash handling, and loss prevention procedures in accordance with SOPs.
• Facilitate opening and closing procedures for assigned stores or zones.
• Direct merchandise replenishment, receiving, and stockroom organization.
• Ensure visual merchandising standards are consistently executed.
• Coordinate team coverage and resources to maximize sales and service.
• Troubleshoot basic POS and register issues and elevate as needed.
• Maintain a safe, clean, and organized work environment.
• Inspect work areas regularly and address safety hazards immediately.
• Report all workplace injuries and safety concerns promptly.
• Prepare for and participate in inventory counts, including high-risk items.
• Support the achievement of sales goals through adherence to performance metrics.

Skills

Customer service

Leadership

Multitasking

Decision making

Education

High School Diploma or GED

Tools

POS systems

Job description

Paradies Lagardère in Greer, SC seeks a Retail Zone Manager to lead on the floor, drive sales and ensure operational excellence in a busy airport environment. You’ll model service standards, manage a team, handle POS issues, and coordinate inventory, safety, and visual merchandising while maintaining a high standard of customer service and leadership on duty.

You will train associates, respond to issues, and contribute to growth through structured processes, aiming to deliver consistent,