Airport Retail Zone Manager: Lead & Elevate Customer Experience

Paradies Lagardère; Milwaukee (WI); On-site; USD 50,000 - 65,000; Full time

Job summary

Paradies Lagardère at Milwaukee Mitchell International Airport (MKE) seeks a Retail Supervisor (Zone Manager) to lead a team in a fast-paced airport retail setting. You will oversee daily operations, ensure top-notch customer service, and drive sales while maintaining merchandising standards and inventory control.

This hands-on role emphasizes people and operations leadership. The ideal candidate brings prior leadership in retail or food service, strong communication, and a hands-on approach to

Qualifications

• Previous leadership experience in retail, food service, or a similar environment preferred.
• Strong communication and problem-solving skills.
• Ability to lead in a fast-paced, ever-changing environment.

Responsibilities

• Lead the experience by setting the standard for exceptional customer service and resolving concerns.
• Run the operation with opening/closing procedures and inventory processes.
• Drive the business by executing promotions and daily priorities to meet sales goals.
• Lead the team as Manager on Duty, coaching and developing associates.

Skills

Leadership

Communication

Problem-solving

Flexibility

Customer service

Education

High School or better

Tools

POS systems

Job description

Paradies Lagardère at Milwaukee Mitchell International Airport (MKE) seeks a Retail Supervisor (Zone Manager) to lead a team in a fast-paced airport retail setting. You will oversee daily operations, ensure top-notch customer service, and drive sales while maintaining merchandising standards and inventory control.

This hands-on role emphasizes people and operations leadership. The ideal candidate brings prior leadership in retail or food service, strong communication, and a hands-on approach to