Airport Zone Manager — Lead Team & Service Excellence

Paradies Lagardere Default; Santa Ana (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Career advancement

Bonus potential

Medical benefits

Company paid time off

Merchandise discounts

Free parking

Free uniforms

Associate recognition programs

Job summary

Paradies Lagardère in Santa Ana is seeking a Zone Manager who partners with the General Manager to operate store(s) with strong leadership, coaching, and in-store execution to deliver first-class customer service.

If you are friendly and enjoy people, this role offers opportunities to mentor associates, drive performance, and support a dynamic retail team. The position requires flexibility across shifts, including weekends and holidays.

Qualifications

• Lead and mentor store associates to deliver superior customer service.
• Provide on-the-job training and guidance to sales staff in line with company practices.
• Demonstrate excellence in front-line service and store operations.

Responsibilities

• The Zone Manager partners with the General Manager in the operation of store(s) through leadership managing, training, coaching, and mentoring fellow associates to deliver a first-class customer service experience in-store execution.
• If you are friendly and enjoy people, we are the team for you.

Skills

Customer service leadership

Training and coaching

Team leadership

Store operations

Job description

Paradies Lagardère in Santa Ana is seeking a Zone Manager who partners with the General Manager to operate store(s) with strong leadership, coaching, and in-store execution to deliver first-class customer service.

If you are friendly and enjoy people, this role offers opportunities to mentor associates, drive performance, and support a dynamic retail team. The position requires flexibility across shifts, including weekends and holidays.