Airport Wheelchair Services Supervisor

Menzies Aviation; Honolulu (HI); On-site; USD 40,000 - 55,000; Full time

Job summary

Menzies Aviation in Honolulu, Hawaii, is seeking a Wheelchair Operations Supervisor to oversee daily operations across airport terminals. You will coordinate staff schedules and ensure service quality for passengers requiring mobility assistance.

The ideal candidate will have 1-2 years of relevant experience in customer service or airport operations. Strong leadership and communication skills are essential for addressing passenger concerns and compliance with safety regulations.

Qualifications

• 1-2 years of previous wheelchair assistance, customer service, hospitality, or airport operations experience.
• Strong verbal and written communication skills.

Responsibilities

• Supervise daily wheelchair assistance operations across airport terminals.
• Assign work schedules and monitor staffing coverage.
• Ensure passengers receive timely service and monitor employee performance.
• Coordinate with airline personnel and manage escalated concerns.

Skills

Wheelchair assistance

Customer service

Leadership

Conflict resolution

Communication skills

Job description

Menzies Aviation in Honolulu, Hawaii, is seeking a Wheelchair Operations Supervisor to oversee daily operations across airport terminals. You will coordinate staff schedules and ensure service quality for passengers requiring mobility assistance.

The ideal candidate will have 1-2 years of relevant experience in customer service or airport operations. Strong leadership and communication skills are essential for addressing passenger concerns and compliance with safety regulations.