Airport Wheelchair Dispatcher — Fast-Paced Mobility Coordination

NANA Corp; Anchorage (AK); On-site; USD 28,000 - 39,000; Full time

Job summary

NANA Regional Corporation, Inc. is seeking a Wheelchair Dispatcher at the Anchorage airport to coordinate wheelchair service requests and deploy mobility personnel. You will act as the central hub between airlines, passengers, and attendants to ensure timely, safe, and courteous service for passengers with mobility needs.

Full-time and part-time positions may be available. Requires a high school diploma, ability to lift 50 pounds, and fluency in English; SIDA and TSA clearances are required.

Qualifications

• High school diploma or GED required.
• Must be able to lift/move up to 50 pounds and assist with transfers.
• Ability to multitask in a fast-paced environment.
• Excellent organizational and problem-solving skills.
• Fluent in speaking, reading, and writing English.
• Ability to obtain SIDA Badge, FBI background check, and TSA STA.

Responsibilities

• Receive and prioritize wheelchair service requests from airlines and airport staff.
• Dispatch attendants to locations using radio, phone, or dispatch software.
• Monitor service timelines to ensure prompt pickup and delivery.
• Track staff locations and workload to optimize coverage across terminals.
• Maintain clear professional communication with attendants and airline staff.
• Document incidents and service issues per company policies.
• Ensure compliance with airport security regulations.
• Assist supervisors with staffing during peak periods.
• Provide customer service support as needed.
• May require walking between terminals.

Skills

Multitasking

Organizational skills

English fluency

Customer service

Basic computer skills

Dispatch software

Education

High school diploma

Tools

Dispatch software

Radio communication systems

Job description

NANA Regional Corporation, Inc. is seeking a Wheelchair Dispatcher at the Anchorage airport to coordinate wheelchair service requests and deploy mobility personnel. You will act as the central hub between airlines, passengers, and attendants to ensure timely, safe, and courteous service for passengers with mobility needs.

Full-time and part-time positions may be available. Requires a high school diploma, ability to lift 50 pounds, and fluency in English; SIDA and TSA clearances are required.