Airport Wheelchair Assistant | Passenger Concierge

Menzies Aviation; Sterling (VA); On-site; USD 17,000 - 25,000; Full time

Job summary

Menzies Aviation in the United States seeks a wheelchair assistance associate to help passengers with mobility needs at the airport. The role involves moving wheelchair passengers to gates, guiding them through jet bridges, and reporting incidents with a focus on safety and service.

You will work varied shifts, requiring strong communication, reliability, and the ability to obtain an airport badge. This position emphasizes teamwork and professional interaction with staff, airline partners, and

Qualifications

• High school diploma or GED preferred.
• Ability to work various shifts.
• Strong verbal and communication skills.
• Must be 18 years of age and eligible to work in the US.
• Ability to obtain an airport badge.

Responsibilities

• Push wheelchair passengers to and from gates.
• Roll customer-occupied wheelchair safely down the jet bridge.
• Ensure wheel brakes are in place prior to allowing passengers to exit the wheelchair.
• Complete any necessary wheelchair or incident reports.
• Follow dispatcher gate orders.
• Maintain a friendly and positive attitude and be attentive to each passenger's individual needs; by assisting passengers with any problems, questions, or concerns.
• Maintain professional working relationships with fellow employees, supervisors, managers, airline employees, and airport authorities.
• Carry out other duties as assigned.

Skills

Team Player

Enthusiastic

Growth Opportunities

Self-Starter

Goal Completion

Education

High School or GED

Job description

Menzies Aviation in the United States seeks a wheelchair assistance associate to help passengers with mobility needs at the airport. The role involves moving wheelchair passengers to gates, guiding them through jet bridges, and reporting incidents with a focus on safety and service.

You will work varied shifts, requiring strong communication, reliability, and the ability to obtain an airport badge. This position emphasizes teamwork and professional interaction with staff, airline partners, and