Airport Team Lead & Customer Experience Supervisor

Skywest Airlines of USA; Saint George (UT); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Worldwide flight benefits for you and/

401(k) match

Profit sharing

Team atmosphere

Career advancement opportunities

Job summary

SkyWest Airlines in Saint George, Utah is seeking a Supervisor to lead a team of airline professionals and deliver a high-quality customer experience. You will supervise cross-utilized agents, provide direction to station personnel, and ensure adherence to safety and operating standards.

The role requires a flexible schedule, strong communication, and the ability to motivate staff during early mornings, afternoons, evenings, weekends, and holidays.

Qualifications

• 18 years of age or older.
• Pass a background check and drug screening.
• Legally authorized to work in the United States without sponsorship.
• Possess excellent communication and organizational skills.
• Demonstrate strong people and employee-relationship skills.
• Self-motivated and goal-oriented.
• Work under pressure.
• This position requires a flexible schedule, including split shifts that may occur during early mornings, afternoons, evenings, weekends, and holidays.
• This is a full-time position.

Responsibilities

• Lead by example and promote a positive work atmosphere for the department.
• Work closely with other supervisors to maintain standards and quality.
• Develop, supervise, and oversee all cross-utilized agents.
• Provide direction, guidance, and motivation for all station personnel.
• Ensure compliance with SkyWest operating standards and procedures.
• Promote teamwork to achieve station goals.
• Attend company training classes as needed.
• Conduct briefings and meetings with station personnel.
• Cross Utilized Agent duties as required.

Skills

Excellent communication

Organizational skills

People skills

Self-motivated

Education

High school diploma or GED

Job description

SkyWest Airlines in Saint George, Utah is seeking a Supervisor to lead a team of airline professionals and deliver a high-quality customer experience. You will supervise cross-utilized agents, provide direction to station personnel, and ensure adherence to safety and operating standards.

The role requires a flexible schedule, strong communication, and the ability to motivate staff during early mornings, afternoons, evenings, weekends, and holidays.