Manager Shifts Training - SGU

Skywest Airlines of USA; Saint George (UT); Presencial; USD 16 000 - 23 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Worldwide flight benefits for you and/

401(k) match

Profit sharing

Team atmosphere

Potential for advancement

Resumo da oferta

SkyWest Airlines is seeking a Training Supervisor to lead a team of airline professionals, focusing on onboarding, training coordination, and ensuring safety and on-time performance across operations.

The role requires prior supervisory experience in an airline setting, strong communication, and a solid understanding of SkyWest policies. This is a full-time on-site position with benefits and opportunities for advancement.

Qualificações

• 18 years of age or older.
• High school diploma or GED.
• Possess a valid, unrestricted state-issued driver’s license.
• Legally authorized to work in the United States without sponsorship.
• Have previous airline experience in supervisory or manager capacity.
• Be in good standing with the company.
• In-depth understanding of SkyWest manuals and policies.

Responsabilidades

• Provide active support for new hires during onboarding and training.
• Provide welcoming environment for questions and clarification.
• Provide timely directions to ensure new hires receive accurate answers, resources, and information regarding deadlines.
• Help with interviews and the hiring process.
• Ensure new hires are fully trained and have a mentor scheduled.
• Oversee training with DL/UA/AS/AA.
• Deicing program and training.
• Oversee search and recurrent training.
• AS/AA CSA ramp and/or customer service training.
• DL/UA/AA/AS instructor-qualified scanners, LAV, potable water, and GEM checks.
• DL/AS/UA/AA customer service training and OJT.
• Conduct new hire evaluations at 90 days and 6 months.
• Email all training deadlines within the 24-day policy.
• Coach and assist with training new hires and new training assignments.
• Update the station training plan monthly.
• Ensure compliance with all governing rules and regulations regarding safety and security in the airline industry.

Conhecimentos

Communication skills

Supervisory experience

Airline knowledge

Customer service training

Formação académica

High School Diploma or GED

Descrição da oferta de emprego

About SkyWest

SkyWest Airlines, the largest independently owned regional airline, is currently in search of individuals who take pride in seeing a job done well and are ready to take on new challenges and opportunities. As a Supervisor, you will be supervise a team of airline professionals as you provide an excellent customer experience and maintain an efficient, safe, and on-time airline.

• Worldwide flight benefits for you and your family
• 401(k) match
• Profit sharing
• Working in a great team atmosphere
• The potential to advance within the company

• St. George, Utah
• Customer Service/Support
• 18321
• $14.50 per hour, plus override
• 10/27/2026

Primary Job Duties

Training Shift Managers are expected to provide active support for new hires during onboarding and training. Provide a welcoming environment for questions and clarification. Provide timely directions to ensure new hires receive accurate answers, resources, and information regarding deadlines.

• Help with interviews and the hiring process
• Ensure new hires are fully trained and have a mentor scheduled
• Oversee training with DL/UA/AS/AA
• Deicing program and training
• Oversee search and recurrent training
• AS/AA CSA ramp and/or customer service training
• DL/UA/AA/AS instructor-qualified scanners, LAV, potable water, and GEM checks
• DL/AS/UA/AA customer service training and OJT
• Conduct new hire evaluations at 90 days and 6 months
• Email all training deadlines within the 24-day policy
• Coach and assist with training new hires and new training assignments
• Update the station training plan monthly
• Ensure compliance with all governing rules and regulations regarding safety and security in the airline industry
• Ensure compliance with all company policies and procedures
• Provide clear direction, guidance, and support for all operational areas and departments
• Audit monthly reports for training compliance
• United Monthly Mochas
• Delta monthly aircraft searches
• American aircraft monthly cleaning
• Alaska audits
• Audit training recordsIssue corrective action for training items in accordance with policy

Minimum Requirements

• 18 years of age or older
• High school diploma or GED
• Possess a valid, unrestricted state-issued driver’s license
• Legally authorized to work in the United States without sponsorship
• Have previous airline experience in supervisory or manager capacity
• Be in good standing with the company
• In-depth understanding of partner brands and seamless products
• In-depth understanding of SkyWest company and station policies
• In-depth understanding of SkyWest manuals
• In-depth understanding of SkyWest performance expectations
• Strong written and verbal communication skills
• Basic understanding of all ramp functions
• Basic understanding of partner booking applications
• Basic understanding of manpower budgeting and scheduling
• Positive, self-motivated, and goal-oriented mindset
• Ability to build and maintain effective working relationships with frontline employees and management

Physical And Other Requirements

• Thorough understanding of ticketing, gate, and ramp procedures.
• Thorough knowledge and understanding of SkyWest Airlines’ policies and procedures
• Proficiency with partner dedicated computer systems
• Lift, carry, stack, load, and offload baggage and freight weighing up to 50 pounds on a frequent basis
• Turn, twist, bend, stoop, kneel, crouch, squat, climb, lift and reach overhead as required to clean aircraft and the ramp, marshal and stabilize aircraft, and load and unload baggage onto aircraft and inside of cargo pit
• Push/pull mobile bridge adapter, loading bridges, and baggage carts
• Work outside in all temperatures and weather conditions
• Stand, walk and sit for extended periods
• Drive company property while working on the ramp
• Adequate vision and hearing
• This is a full-time position
• $14.50 per hour, plus override
• This is not a Department of Transportation safety-sensitive position