Airport Systems Support Technician

ServiceTec International Inc.; Hebron Estates (KY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Healthcare benefits

401K with employer match

Paid time-off

Military Leave

Job summary

ServiceTec International, Inc. is seeking an Airport Systems Support Technician to maintain common-use IT equipment at the Cincinnati/Northern Kentucky International Airport (CVG) in Hebron, KY. The role emphasizes exceptional customer service, attention to detail, and flexibility with shift coverage.

Hours are Monday to Friday, 7:00 AM – 4:00 PM, on-site. Candidates should have a high school diploma and 2+ years in customer service; A+ or related certifications are preferred but not required.

Qualifications

• High school diploma with 2+ years of customer service experience preferred but not required.
• A+ or relevant certification(s) preferred but not required.
• Knowledge of the IT industry is a plus.
• Must be time-flexible to cover shifts or stay later on occasion.

Responsibilities

• Maintain common-use IT equipment throughout the airport to ensure seamless operations.
• Work with computers, solve problems proactively and reactively, and participate in valuable technical training.
• Be time-flexible to cover shifts or stay later on occasion.

Skills

Customer service

IT industry knowledge

Education

High school diploma

A+ certification

Job description

Title: Airport Systems Support Technician

Location: Cincinnati/Northern Kentucky International Airport (CVG) – Hebron, KY

Would you like to be part of the team that keeps one of the most exciting hubs in the aviation industry running? Are you passionate about technology and eager to make a real impact in a fast-paced, dynamic environment? Here is your chance to take your career to new heights as ServiceTec, the leading independent provider of managed IT services to the aviation industry has an exciting recruitment opportunity for an Airport Systems Support Technician at the Cincinnati/Northern Kentucky International Airport (CVG). If you are looking for an exciting challenge whereby no two days are the same, then this position may be for you!

FLSA Status and Hours: This is a full-time position and requires onsite shift work. Hours are Monday to Friday, 7:00 AM - 4:00 PM.

Position Overview: As an Airport Systems Support Technician, you will maintain common-use equipment throughout the airport, ensuring seamless operations. We are seeking individuals with exceptional customer service skills, keen attention to detail, and flexibility with time. In this dynamic role, you will enjoy the opportunity to work with computers, solve problems proactively and reactively, and receive valuable technical training.

• Ability to work independently in a fast-paced environment and transport tools and equipment. Position may require walking 10,000 or more steps in an average day.
• High school diploma with 2 plus years of experience in customer service preferred but not required.
• A+ or relevant certification(s) preferred but not required.
• Knowledge of the IT industry is a plus.
• Must be time-flexible to cover shifts or stay later on occasion.

Benefits:

• Excellent healthcare benefits: Medical and Dental.
• 401K including an employer match.
• Paid time-off and sickness leave.
• Paid Military Leave.

Join Our Team ServiceTec International, Inc. specializes exclusively in the provision of Managed IT Services to the world’s airport and airline industries, and have been doing so since 1989. We operate globally with headquarters in the UK and the USA, and offices in Canada, Netherlands, Germany and Norway. We partner with airports and airlines of all sizes to manage, maintain, monitor and support business and mission critical IT systems.

ServiceTec Culture: ServiceTec is a people-oriented company. We value our employees, believing they should be treated fairly, with courtesy and respect. We believe people work better when they feel supported and know that there is a team behind them. We nurture talent and our philosophy is to promote from within if at all possible. We consistently recognize those employees who go “above and beyond.”

ServiceTec International, Inc. is an Equal Opportunity Employer and will comply with all applicable local, state, and federal statutes concerning equal employment opportunity with regards to all employees whether full time, part time, casual, temporary, and seasonal or contract.

The company will not discriminate on grounds of sex, trans-gender status, sexual orientation, religion or belief, marital status, civil partnership status, age, race, ethnic origin, color, nationality, national origin, disability or on other grounds not prohibited by legislation.