Airport Systems Support Technician (Part Time - Contract)

ServiceTec International Inc.; Hempfield Township (Westmoreland County); On-site; USD 34,000 - 48,000; Part time

Benefits offered by this job

401K including an employer match

Paid time-off and sickness leave

Paid Military Leave

Job summary

ServiceTec International, Inc. is seeking an Airport Systems Support Technician for JFK, a part-time contract role working Saturdays and Sundays evenings (4:30 PM - 1:30 AM). You will be responsible for maintaining and troubleshooting critical airport IT systems while delivering strong customer service on-site.

The role emphasizes proactive maintenance, rapid issue resolution, and collaboration with operations teams to keep systems running smoothly and securely at the airport.

Qualifications

• College-level education as demonstrated by a BA, BSc, MCP, A+ or equivalent.
• Experience within a site-based customer service environment.
• Demonstrated focus on customer service.
• Airport experience a plus.

Responsibilities

• Maintain and troubleshoot airport IT systems and equipment.
• Provide hands-on support during on-site shifts to ensure service continuity.
• Collaborate with operations teams to resolve issues promptly.

Education

BA, BSc, MCP, A+ or equivalent

Job description

Title: Airport Systems Support Technician (Part Time - Contract)

Location: John F. Kennedy International Airport (JFK), Jamaica, NY

Ready for a weekend journey filled with technical challenges and endless opportunities for growth? Dive into the fast-paced world of airport operations at JFK International Airport as an Airport Systems Support Technician. Join our innovative team and embark on an adventure where each day brings new experiences and the chance to make a real impact.

Position Overview:

As an Airport Systems Support Technician, you'll be at the heart of airport operations, ensuring that critical systems and equipment run seamlessly. From proactive maintenance to lightning-fast troubleshooting, this role offers a hands-on, dynamic experience like no other. Join our innovative team, where every shift brings fresh challenges and opportunities for technical growth and service excellence.

FLSA Status and Hours:

This is a part-time, 6-month contract that requires onsite shift work. Hours are 4:30 PM - 1:30 AM Saturday and Sunday.

Qualifications:

• College-level education as demonstrated by a BA, BSc, MCP, A+ or equivalent
• Experience within a site-based customer service environment
• Demonstrated focus on customer service
• Airport experience a plus

Physical Attributes:

• Independent mobility throughout work locations, and ability to move unaided from one working level to another, ability to access, unaided, all installed equipment locations, including working at height, when required.
• Ability to negotiate security checkpoints and screening x/ray access points without assistance.
• Visual acuity - ability to interpret and operate customer-owned computer screens and read/write relevant documentation, without the need for special accommodation (large print, Braille, voice assisted computer system, or dictation equipment).
• Ability to carry tools, test equipment and replacement equipment (up to 50 lbs), independently and unaided.
• Ability to drive standard vehicles without any requirement for modified controls.

Benefits:

• 401K including an employer match
• Paid time-off and sickness leave
• Paid Military Leave

Join Our Team:

ServiceTec International, Inc.specializes exclusively in the provision of Managed IT Services to the world’s airport and airline industries, and have been doing so since 1989. We operate globally with headquarters in the UK and the USA, and offices in Canada, The Netherlands, Germany and Norway. We partner with airports and airlines of all sizes to manage, maintain, monitor and support business and mission critical IT systems.

ServiceTec Culture:

We’re a people-oriented company. We value our employees, believing they should be treated fairly, with courtesy and respect.

We believe people work better when they feel supported and know that there is a team behind them. We nurture talent and our philosophy is to promote from within if at all possible.

We consistently recognize those employees who go "above and beyond.”

ServiceTec International, Inc.is an Equal Opportunity Employer and will comply with all applicable local, state, and federal statutes concerning equal employment opportunity with regards to all employees whether full time, part time, casual, temporary, and seasonal or contract. ServiceTec will not discriminate on grounds of sex, trans-gender status, sexual orientation, religion or belief, marital status, civil partnership status, age, race, ethnic origin, color, nationality, national origin, disability or on other grounds not prohibited by legislation. This policy applies to the process of recruitment and selection (both internal and external), promotion, training, conditions of work, pay and benefits and to every other aspect of employment, including general treatment at work and the processes involved in the termination of employment.