Airport Server & Bartender: Guest Experience Pro

Chick-fil-A; Virginia; On-site; USD 2,800 - 4,100; Full time

Job summary

Honor Brewing, located inside Dulles International Airport, is seeking servers and bartenders who are passionate about delivering an exceptional guest experience. You will develop extensive knowledge of our beer, food, and beverage offerings to provide personalized recommendations to guests throughout service.

Responsibilities include taking accurate orders, delivering timely service, upselling, and maintaining clean, organized stations while supporting teammates and cash handling during shifts.

Qualifications

• Knowledge of food and beverage offerings and ability to provide personalized recommendations.
• Provide timely service, take accurate orders, and upsell.

Responsibilities

• Work the steps of service to fit your personality and our culture.
• Pace the guest experience.
• Jump into action if any guest issues arise - alert a manager to support.
• Balance interactive and silent service to your guests.
• Anticipate guests needs - stay ahead of the bubble.
• Pre-bus tables throughout visit.
• ID all guests under 40 years old ordering alcohol.
• Ensure every guest is happy.
• Menu knowledge - help navigate your guest through Honor beers, food, and additional beverage offerings.
• Brand knowledge - communicate the Honor mission.
• Bid farewell with a warm thank you and an invitation to return.
• Support your teammates if help is needed on other tasks.
• Responsible for cash management throughout shift.
• Keep the restaurant clean throughout the shift.
• Keep server stations cleaned, organized, & stocked throughout the shift.

Job description

Honor Brewing, located inside Dulles International Airport, is seeking servers and bartenders who are passionate about delivering an exceptional guest experience. You will develop extensive knowledge of our beer, food, and beverage offerings to provide personalized recommendations to guests throughout service.

Responsibilities include taking accurate orders, delivering timely service, upselling, and maintaining clean, organized stations while supporting teammates and cash handling during shifts.